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- Tasks: Welcome guests and create memorable first and last impressions at The Ritz London.
- Company: Join the iconic Ritz London, known for luxury and exceptional service.
- Benefits: Enjoy competitive salary, discounts, wellness treatments, and social events.
- Why this job: Be part of a prestigious team that values every guest's experience.
- Qualifications: Experience in a 5* property is preferred; strong English skills required.
- Other info: Must be eligible to work in the UK; quick application response expected.
The predicted salary is between 24000 - 33600 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Hall Porter & Concierge Department as a Door Person. Our door team is responsible for giving warm welcomes and fond farewells to our guests and visitors. As a Door Person, you will play a crucial role in creating memorable first and last impressions of The Ritz London. You will be expected to maintain the highest standards of service, ensuring that every guest feels valued and appreciated from the moment they arrive until they depart while maintaining a consistent presence on the door.
ENTRY REQUIREMENTS
- Relevant experience in a 5* property is desirable
- Possess the ability to work under pressure and have strong organisational skills
- Great command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests
OUR BENEFITS
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays including bank holidays
- Employee discount scheme for Ritz goods and external providers
- Free laundry service for tailored uniform
- Social events and activities
- Season ticket loan
- CODE Hospitality App
- Wellness treatments: massage, chiropody and more
- Employee mental health assistance helpline
- Training Fund Assistance
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Hotel Door Person employer: The Ritz London
Contact Detail:
The Ritz London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Door Person
✨Tip Number 1
Familiarise yourself with The Ritz London's history and values. Understanding the hotel's commitment to luxury and exceptional service will help you convey your enthusiasm and alignment with their mission during any interactions.
✨Tip Number 2
Network with current or former employees of The Ritz London. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Door Person position.
✨Tip Number 3
Prepare for potential role-play scenarios during interviews. As a Door Person, you'll need to demonstrate your ability to handle various guest interactions, so practising how to respond to different situations can give you an edge.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant experience in high-pressure environments. Highlighting your ability to manage multiple tasks while maintaining a professional demeanour will resonate well with the hiring team.
We think you need these skills to ace Hotel Door Person
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Door Person at The Ritz London. Tailor your application to highlight relevant experience in providing exceptional customer service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the hotel. Mention specific experiences that demonstrate your ability to create memorable first and last impressions, as well as your organisational skills.
Highlight Relevant Experience: In your CV, emphasise any previous roles in luxury hospitality or similar environments. Include examples of how you maintained high service standards and handled pressure effectively.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Ensure there are no spelling or grammatical errors, and that your English language skills are clearly demonstrated throughout your documents.
How to prepare for a job interview at The Ritz London
✨Showcase Your Customer Service Skills
As a Door Person, your primary role is to create memorable experiences for guests. Be prepared to share specific examples from your previous roles where you went above and beyond to provide excellent service.
✨Demonstrate Professionalism
Dress appropriately and maintain a polite and professional attitude throughout the interview. This reflects the high standards expected at The Ritz London and shows that you understand the importance of first impressions.
✨Communicate Clearly
Since a great command of the English language is essential, practice articulating your thoughts clearly and confidently. This will help you convey your enthusiasm for the role and your ability to interact with guests effectively.
✨Prepare for Pressure Scenarios
The role requires working under pressure, so be ready to discuss how you've handled stressful situations in the past. Highlight your organisational skills and ability to remain calm while providing exceptional service.
