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- Tasks: Provide 1st line IT support and troubleshoot tech issues in a luxury hotel.
- Company: Join the prestigious Ritz London, known for its opulence and exceptional service.
- Benefits: Competitive salary, instant rewards, and 28 holidays to enjoy.
- Why this job: Be part of a dynamic team and enhance your tech skills in a vibrant environment.
- Qualifications: Passion for technology, good communication skills, and knowledge of Windows and Apple systems.
- Other info: Perfect for tech enthusiasts eager to learn and grow in a luxury setting.
The predicted salary is between 28800 - 43200 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our IT Department as a Junior IT Technician. The successful candidate will have a genuine interest in technology and excellent interpersonal skills as they will be working directly with colleagues and guests. The ability to plan work around the hotel's operational requirements is crucial. Being in the hospitality industry, the candidate must be a good team player, with a wide skillset who will complement the existing experienced and friendly team. This is a challenging and exciting role that will stretch the skills of the successful candidate.
You will be part of the IT team that design, implement and support the Telecommunications, Security and IT infrastructure of the business. We are an independent decision-making department and undertake a very wide range of support, design and commissioning work. The role, due to its varied nature, will require you to utilise a wide range of skills as well as the ability to learn new technologies quickly. You will hold a junior position within the department that will encompass responsibility for providing onsite 1st line IT / telecoms support with day-to-day issues.
You will need to be able to work independently, plan and follow steps for your assigned tasks. Quality assurance and diligence in your work is key. You will understand basic computer / network theory which in turn will allow you to formulate troubleshooting steps for you to resolve faults independently. You will have an eye for detail and will test the results of your work before completing the task. This role is most suited to someone who is genuinely enthusiastic about technology and undertakes their own projects at home for self-study. We are keen to hear about your home IT projects and other learning activities.
Entry Requirements:
- Excellent communication skills with a real focus on customer needs.
- Sound questioning and troubleshooting skills with an attention to detail.
- Good working knowledge of Windows, Apple Mac / iCloud ecosystem is essential.
- Previous experience working in a computer repair shop or repair center.
- Practical hands-on support experience.
- Knowledge of troubleshooting software, hardware, and peripheral issues.
- Knowledge of IP networks, subnets and VLANs.
OUR BENEFITS
Highly competitive salary within the luxury London Hotel sector. Instant reward and recognition scheme. 28 holidays.
Junior It Technician in England employer: The Ritz London
Contact Detail:
The Ritz London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior It Technician in England
✨Tip Number 1
Get to know the company! Research The Ritz London and its IT department. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your skills! Prepare to discuss your home IT projects and any hands-on experience you've had. Being able to demonstrate your troubleshooting skills and passion for technology will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at The Ritz London.
We think you need these skills to ace Junior It Technician in England
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let us see your enthusiasm for technology shine through! Share any personal projects or experiences that highlight your interest in IT. We love to hear about what you've been up to outside of work!
Tailor Your Application: Make sure to customise your application to fit the Junior IT Technician role. Highlight your relevant skills and experiences that match the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Ritz London
✨Know Your Tech
Brush up on your knowledge of Windows and Apple Mac systems, as well as any relevant troubleshooting techniques. Be ready to discuss your home IT projects and how you've tackled tech challenges in the past.
✨Show Off Your Communication Skills
Since you'll be working closely with colleagues and guests, practice explaining technical concepts in simple terms. Think about examples where you've successfully communicated with non-tech people to resolve issues.
✨Demonstrate Your Problem-Solving Skills
Prepare for potential scenario-based questions where you might need to troubleshoot a common IT issue. Think through your approach step-by-step and be ready to explain your reasoning.
✨Be a Team Player
Highlight your ability to work collaboratively within a team. Share experiences where you've contributed to a group project or supported colleagues, especially in high-pressure situations.
