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For Companies At a Glance
- Tasks: Deliver exceptional service and support the restaurant team in a luxurious setting.
- Company: Join the prestigious Ritz London, known for its opulence and 5-star standards.
- Benefits: Competitive salary, 28 holidays, free meals, and wellness treatments.
- Other info: Enjoy social events, training opportunities, and a supportive work environment.
- Why this job: Be part of a magical experience and develop your skills in fine dining.
- Qualifications: Experience in fine dining is a plus; strong customer service skills required.
The predicted salary is between 24000 - 30000 £ per year.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Ritz Restaurant Department as a Commis Waiter/Waitress. The ideal candidate will be dedicated to providing outstanding service to our guests while upholding The Ritz London's 5-star luxury standards. As a Commis Waiter/Waitress, you will be responsible for the running of dishes and supporting the Chef De Rang and Head Waiter teams. Duties also involve taking pride in the care of the restaurant, down to the finest and most minute details, including:
- Polishing all silver, china, and glassware before and after each service;
- Counting and separating soiled or damaged linen and preparing fresh linens before each service;
- Ensuring the restaurant is diligently vacuumed before each service;
- Ensuring the coffee, tea, and milk pots are carefully cleaned after each use;
- Undertaking reasonable requests to support the function of the kitchen and restaurant teams.
Entry Requirements
- Relevant experience in a 5-Star or fine dining property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests
Benefits
- Highly competitive salary within the luxury London Hotel sector
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme for Ritz goods and external providers
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- CODE Hospitality App
- Wellness treatments: massage, chiropody and more
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme (£600)
- Training Fund Assistance
Commis Waiter/ Waitress employer: The Ritz London
Contact Detail:
The Ritz London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commis Waiter/ Waitress
✨Tip Number 1
Get to know the restaurant scene in London! Familiarise yourself with fine dining establishments and their service styles. This will not only help you during interviews but also show your passion for the industry.
✨Tip Number 2
Network like a pro! Attend hospitality events or join online groups where you can connect with other professionals. You never know who might have a lead on a job at The Ritz or similar venues.
✨Tip Number 3
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. This will boost your confidence and prepare you for those tricky questions during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at The Ritz London.
We think you need these skills to ace Commis Waiter/ Waitress
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for providing outstanding service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Highlight Relevant Experience: If you've worked in a 5-star or fine dining environment before, make sure to mention it! We love seeing candidates who understand the high standards we uphold at The Ritz London, so share any relevant experiences that showcase your skills.
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality come through in your application. A polite and friendly tone can go a long way in making your application stand out to us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Ritz London!
How to prepare for a job interview at The Ritz London
✨Know Your Venue
Before your interview, take some time to research The Ritz London. Familiarise yourself with its history, values, and the luxurious experience it offers. This will not only impress your interviewers but also help you understand how you can contribute to maintaining their high standards.
✨Showcase Your Service Skills
As a Commis Waiter/Waitress, outstanding customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to work under pressure and maintain a professional attitude, as these are crucial in a fine dining environment.
✨Attention to Detail
The Ritz prides itself on the finest details. During the interview, emphasise your commitment to cleanliness and presentation. Discuss how you ensure everything from silverware to linens is impeccably maintained, as this reflects the level of care expected in their restaurant.
✨Practice Your Communication
Good command of the English language is essential. Practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios you could encounter in the restaurant, showcasing your ability to communicate effectively with both guests and team members.