At a Glance
- Tasks: Serve luxurious Afternoon Tea and create memorable experiences for guests.
- Company: The Ritz London, a prestigious hotel known for opulence and excellence.
- Benefits: Competitive salary, 28 holidays, free meals, and employee discounts.
- Other info: Unique 4 days on, 3 days off schedule with great career development opportunities.
- Why this job: Join a dynamic team in a world-renowned setting and enhance your hospitality skills.
- Qualifications: Experience in a luxury environment and excellent customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
The Ritz London is located between the bustling Piccadilly and the calm oasis of Green Park, offering the height of opulence with luxurious bedrooms, Michelin star dining, and world-renowned Afternoon Tea. Our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Palm Court as an Afternoon Tea Waiter or Waitress.
Key Responsibilities
- Responsible for the smooth and efficient running of our Afternoon Tea service.
- Preparing for the service and delivering each course with the Chef De Rang.
- Preparing mise en place and collecting any items needed from the kitchen.
- Ensuring all The Ritz London standards are reached while assisting our clients.
This role runs on a unique 4 days on, 3 days off schedule, with every shift taking place from 10:00AM – 10:00PM.
Entry Requirements
- Relevant experience in a 5* property is desirable.
- Excellent customer service skills.
- Ability to work under pressure and have strong organisational skills.
- Good command of the English language.
- Polite and professional attitude to internal and external guests.
Our Benefits
- Highly competitive salary within the luxury London Hotel sector.
- Instant reward and recognition scheme.
- 28 holidays (including bank holidays).
- Learning & Development opportunities.
- Employee discount scheme.
- Free laundry service for tailored uniform.
- Complimentary meals on duty.
- Social events and activities.
- Season ticket loan.
- Pension scheme.
- Employee mental health assistance helpline.
- Employee Introductory Scheme.
- Training Fund Assistance.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Application Notes
Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Afternoon Tea Waiter/Waitress employer: The Ritz London
The Ritz London is an exceptional employer, offering a vibrant work culture that prioritises luxury service and employee development. As a Luxury Bar & Garden Manager, you will enjoy competitive pay, comprehensive benefits, and the opportunity to mentor a dedicated team in a prestigious environment, all while contributing to unforgettable guest experiences in one of the world's most iconic hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Afternoon Tea Waiter/Waitress
✨Tip Number 1
Get to know The Ritz London! Research the hotel’s history, values, and what makes their Afternoon Tea special. This will help you stand out in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate different scenarios you might face as a waiter or waitress. Being able to handle tricky situations with grace will impress your potential employers.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work at The Ritz London.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Afternoon Tea Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing excellent customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests.
Highlight Relevant Experience:Make sure to mention any previous experience in a 5-star property or similar roles. We love seeing how your background aligns with the responsibilities of an Afternoon Tea Waiter/Waitress at The Ritz London.
Be Professional and Polite:Your written application should reflect the polite and professional attitude we expect from our team. Use clear language and maintain a respectful tone throughout your application.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and consider you for this exciting opportunity!
How to prepare for a job interview at The Ritz London
✨Know Your Stuff
Before the interview, make sure you know all about The Ritz London and its Afternoon Tea service. Familiarise yourself with the menu, the history of the hotel, and what makes their service unique. This shows your genuine interest and helps you stand out.
✨Show Off Your Customer Service Skills
As an Afternoon Tea Waiter or Waitress, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. This will demonstrate your ability to create memorable experiences, just like The Ritz aims to do.
✨Stay Calm Under Pressure
Working in a high-end environment can be stressful, especially during busy service times. Think of scenarios where you successfully managed pressure and maintained professionalism. Share these stories to show you can handle the fast-paced nature of the role.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview, reflecting the luxurious standards of The Ritz. A polished appearance not only shows respect but also aligns with the professional image they uphold.
