At a Glance
- Tasks: Join our Palm Court team to deliver a magical Afternoon Tea experience.
- Company: The Ritz London, a luxurious hotel known for opulence and Michelin star dining.
- Benefits: Competitive salary, 28 holidays, free meals, and employee discounts.
- Other info: Unique 4 days on, 3 days off schedule with great career development opportunities.
- Why this job: Be part of a prestigious team and create unforgettable moments for guests.
- Qualifications: Experience in a 5* property and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
The Ritz London is located between the bustling Piccadilly and the calm oasis of Green Park, offering luxurious bedrooms, Michelin star dining, and world‑renowned Afternoon Tea. Our employees create a positive, memorable, and magical experience for both our customers and colleagues.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Palm Court as an Afternoon Tea Commis Waiter or Waitress.
Key Responsibilities:- Responsible for the smooth and efficient running of our Afternoon Tea service.
- Preparing for the service and delivering each course with the Chef De Rang.
- Preparing mise en place and collecting any items needed from the kitchen.
- Ensuring all The Ritz London standards are reached while assisting our clients.
This role runs on a unique 4 days on, 3 days off schedule, with every shift taking place from 10:00 AM – 10:00 PM.
Entry Requirements:- Relevant experience in a 5* property is desirable.
- Excellent customer service skills.
- Ability to work under pressure and have strong organisational skills.
- Good command of the English language.
- Ability to display a polite and professional attitude to internal and external guests.
- Highly competitive salary within the luxury London Hotel sector.
- Instant reward and recognition scheme.
- 28 holidays (including bank holidays).
- Learning & Development opportunities.
- Employee discount scheme.
- Free laundry service for tailored uniform.
- Complimentary meals on duty.
- Social events and activities.
- Season ticket loan.
- Pension scheme.
- Employee mental health assistance helpline.
- Employee Introductory Scheme.
- Training Fund Assistance.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Due to the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.
Afternoon Tea Commis Waiter/ Waitress employer: The Ritz Hotel Ltd.
The Ritz London is an exceptional employer, offering a unique opportunity to work in one of the most prestigious hotels in the world, located in the heart of London. With a commitment to employee growth through learning and development opportunities, a competitive salary, and a supportive work culture that values recognition and mental health, The Ritz ensures that every team member contributes to creating memorable experiences for guests while enjoying a fulfilling career. The distinctive 4 days on, 3 days off schedule allows for a balanced work-life dynamic, making it an attractive place for those seeking meaningful employment in the luxury hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Afternoon Tea Commis Waiter/ Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ritz Hotel Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Ritz Hotel Ltd.
Don't be shy about reaching out to The Ritz Hotel Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Afternoon Tea Commis Waiter/ Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ritz Hotel Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Ritz Hotel Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
