At a Glance
- Tasks: Join us as a Yacht Steward, maintaining pool decks and supporting our bar team.
- Company: We offer a luxurious experience at sea, creating unforgettable memories for our guests.
- Benefits: Enjoy a fixed-term contract with opportunities for travel and unique experiences.
- Other info: Physical fitness is essential; you'll be involved in emergency procedures and lifting.
- Why this job: Be part of a dynamic team delivering world-class service in stunning outdoor settings.
- Qualifications: Must have STCW certification and experience in a five-star environment.
Yacht Steward (Shipboard)
Department: Beverage
Employment Type: Fixed Term Contract
Location: Shipboard
Reporting To: Beverage Director
Description
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Lady or Gentleman for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. All duties and responsibilities are to be performed in accordance with the Company\'s Safety, Quality and Environmental standards.
Essential Duties
- Supporting service roles in various venues with a particular emphasis on setting up and maintaining outdoor venues, pools and furniture, by providing both direct service to guests as well as support to serving team
- Setting up, cleaning and breaking down decks and service areas in accordance with brand and public health standards
- Anticipating and responding to the needs of guests and Ladies and Gentlemen by ensuring all supplies are readily available before and during service, maintaining a clean, safe and accident-free environment
- Providing technically proficient, efficient and personalized Luxury Food & Beverage service to guests in a courteous and professional manner
- Proactively seeks information on expected business volume and coordinates with supporting roles to ensure appropriate amount of materials is distributed to each venue accordingly
- Ensuring Compliance with Public Health and all Safety and Labor Regulations
- Ensuring all pool and outer deck service areas are up to company standard, including but not limited to sunbeds, tables, covers, towels, sun care products
Qualifications
- Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position
- Good knowledge and experience in Public Health Rules and Regulations related to USPH and HACCP
- Previous experience in a five-star cruise restaurant environment
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The Lady or Gentleman must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- All Yacht Ladies and Gentlemen must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
- All Yacht Ladies and Gentlemen must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Yacht Steward (Shipboard) employer: The Ritz-Carlton Yacht Collection
As a Yacht Steward on board, you will be part of a dynamic team dedicated to delivering exceptional luxury service in stunning outdoor environments. Our company fosters a supportive work culture that prioritises employee growth and development, offering unique opportunities to enhance your skills while working in a breathtaking setting. With a commitment to safety and quality, we ensure that our staff are well-equipped and trained to provide memorable experiences for our guests.
Contact Details:
The Ritz-Carlton Yacht Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Yacht Steward (Shipboard)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ritz-Carlton Yacht Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Ritz-Carlton Yacht Collection
Don't be shy about reaching out to The Ritz-Carlton Yacht Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Yacht Steward (Shipboard)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ritz-Carlton Yacht Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Ritz-Carlton Yacht Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
