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- Tasks: Drive sales and build relationships with travel agencies in the UK, Ireland, and Nordics.
- Company: Join the Ritz-Carlton Yacht Collection, a leader in ultra-luxury hospitality at sea.
- Benefits: Competitive salary, travel opportunities, and a chance to work in a prestigious environment.
- Why this job: Be part of a legacy that sets the standard for luxury and service in hospitality.
- Qualifications: 3+ years in travel sales or related field; strong communication and decision-making skills.
- Other info: Dynamic role with opportunities for personal growth and international travel.
The predicted salary is between 36000 - 60000 £ per year.
Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury. Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.
The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.
The Employee Promise
At The Ritz-Carlton, our Ladies & Gentlemen are the most important resource in our service commitment to each other and our guests. By applying the principles of trust, honesty, respect, integrity, and commitment, we empower and nurture talent to the benefit of each individual and the company. The Ritz-Carlton fosters a culture where all are valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened.
Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.
JOB SUMMARY
The Manager, Trade Sales - UK, Ireland and Nordics, will be responsible for achieving sales and performance goals by successfully executing in-market commercial B2B strategies through the development of a geographically based travel agency portfolio in support of commercial objectives. This team member will exemplify the motto of The Ritz-Carlton, representing best-in-class, results-oriented, sales professionalism.
ESSENTIAL FUNCTIONS
- Achieve all sales goals as the in-market brand ambassador for the assigned travel agency regional portfolio.
- Manage a travel agency portfolio, ensuring a high level of consultative selling through effective communication, consistent engagement, and tactical negotiation of annual agreements, providing recommendations based on overall cost of sale/total value of account analysis.
- Establish revenue targets with appropriate agency partners and consistently review revenue productivity and progress toward achieving assigned targets.
- Consistently foster and maintain collaborative, proactive communication with Marriott Global Sales Organization (GSO) and Luxury Group hoteliers to drive business and further establish ongoing commitment to corporate objectives.
- Represent The Ritz-Carlton Yacht Collection in various trade shows, conferences, seminars, annual events, ship inspections, and other sales-related functions as appropriate or as requested.
- Conduct in-person/virtual educational training (in-person or virtual via webinars) to targeted travel advisors on product awareness and selling.
- Support agency partners in identifying group opportunities to develop and secure affinity and promotional group business.
- Leverage marketing, analytics, sales strategies, and operations to drive actions that exceed profitable revenue and sales targets.
- Efficiently manage an assigned annual budget provided to support co-operative marketing plans mutually agreed and developed in partnership with agencies in the assigned region.
- Upon request, required to provide a detailed annual sales development plan that provides sales territory analysis, including requested marketing funds, trade show/conference attendance, anticipated travel & entertainment expenses, sponsorship opportunities, memberships, etc.
- Participate in onboard events as required and plan and host familiarization voyages as required.
- Maintain a database of travel advisors for the purpose of communicating offers, news, and information in conjunction with marketing.
- Communicate and measure goals for the Strategic Account Portfolio; continuously driving growth strategies for accounts to meet and exceed targets.
- Competent in creating and submitting required monthly reports or ad-hoc reports promptly as requested.
- Provide a win-win service resolution for agency issues.
COMPETENCY
Education: Bachelor's degree in a related field of study, or any equivalent combination of relevant background and/or sales experience.
Skills & Experience: Minimum 3 years travel industry preferred or 4 years in a commercial, revenue-generating environment with a client-facing sales or marketing focus. Luxury hotel/cruise experience is a plus. Possess outstanding written & verbal communication skills, including dynamic public-speaking skills (webinars/presentations). Results-oriented and strong decision-making skills, with the ability to prioritize multiple tasks while meeting company objectives, are a must. Proficient in MS Office applications, including competent skills in PowerPoint, Excel, and Word. Must commit to delivering a high level of customer service across all departments and the organization. Ability to travel nationally and internationally, hold a valid passport, state driver's license, and maintain a clean driving record. Ability to work evenings and/or weekends.
The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
Manager, Trade Sales employer: The Ritz-Carlton Yacht Collection
Contact Detail:
The Ritz-Carlton Yacht Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Trade Sales
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend events where you can meet potential employers. The more people you know, the better your chances of landing that dream job with Ritz-Carlton.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for luxury hospitality shine through. Be genuine and share your experiences that align with the Gold Standards of Ritz-Carlton.
✨Tip Number 3
Prepare for success! Research the company and its values thoroughly. Tailor your responses to reflect how you embody the Ritz-Carlton ethos in your work and interactions.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you on their radar as a top candidate.
We think you need these skills to ace Manager, Trade Sales
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury hospitality shine through. We want to see how you embody the Ritz-Carlton ethos and how you can contribute to our legacy of excellence.
Tailor Your Experience: Make sure to highlight your relevant experience in the travel industry or sales. We’re looking for specific examples that demonstrate your ability to achieve sales goals and build strong relationships with clients.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the Ritz-Carlton Yacht Collection.
How to prepare for a job interview at The Ritz-Carlton Yacht Collection
✨Know the Gold Standards
Familiarise yourself with the Ritz-Carlton's Gold Standards before your interview. These principles are the foundation of their service excellence, and demonstrating your understanding of them will show that you align with their values.
✨Showcase Your Sales Savvy
Prepare to discuss your previous sales experiences, especially in the travel industry. Be ready to share specific examples of how you've achieved sales goals and built strong relationships with clients, as this role heavily relies on consultative selling.
✨Engage with Enthusiasm
During the interview, convey your passion for luxury hospitality and the Ritz-Carlton brand. Use dynamic communication skills to express your excitement about the role and how you can contribute to their legacy of excellence.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Think of situations where you've successfully resolved issues or negotiated deals, and be ready to explain your thought process and outcomes.
