Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise In-Suite Dining, ensuring top-notch service and memorable guest experiences.
- Company: Join a luxury cruise line known for exceptional service and unforgettable journeys.
- Benefits: Enjoy a unique work environment at sea, with opportunities for travel and personal growth.
- Why this job: Be part of a dynamic team that values creativity, excellence, and guest satisfaction.
- Qualifications: Experience in fine dining or luxury hospitality, with relevant certifications required.
- Other info: Must be physically fit and able to participate in emergency procedures.
The predicted salary is between 36000 - 60000 £ per year.
In-Suite Dining Supervisor (Shipboard)
Department: Housekeeping
Employment Type: Fixed Term Contract
Location: Shipboard
Reporting To: Executive Housekeeper; Assistant Housekeeper
Description
Essential Duties
- Provides technically proficient, efficient and personalized luxury food and beverage service to guests in a courteous and professional manner
- Supervises and assists with the setup, cleaning, and breaking down of In-Suite Dining areas and maintaining equipment, supplies, goods and all work areas, reporting any issues to leadership
- Ensures proper inventory processes including requisitions, receiving, moving and stocking product in accordance with first in, first out (FIFO)
- Ensures Compliance with Public Health and all Safety and Labor Regulations. Prepares for and assists with all sanitation and Public Health inspections
- Plans, coordinates and oversees the execution of special events and Banquets
- Provides assistance to Direct Reports and the Restaurant Manager in the execution of the day-to-day operations of the In-Suite Dining, Restaurant and Bar venues as needed
- Manages the financial performance for In-Suite Dining in partnership with lateral and supporting roles as well as Senior leadership
- Regularly monitors hallways to retrieve trays and trolleys
- Responsible for training Servers and performing service audits and spot checks
- Maintains cleanliness of all work areas and guest areas impacted by In-Suite Dining
- Models and hold others accountable for promoting the Gold Standards, respect and fair treatment
- Ensures the Daily execution of Line-up in accordance with company standards and Brand Guidelines
- Sets the department’s expectations for desired behavior, knowledge and skill levels
- Coaches others by providing constructive feedback; helps others identify developmental needs and monitors progress; promoting an environment where everyone is valued and included
- Demonstrates alignment with corporate strategies and initiatives while ensuring alignment throughout the yacht organization
- Maintains and delivers a comprehensive and engaging on-boarding program which successfully welcomes and integrates new Ladies and Gentlemen into the operation and provides the foundation for their career with the brand to grow
Qualifications
- Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position
- WSET Level 2, Court of Master Sommeliers Introductory or equivalent certification in beverage knowledge
- Strong knowledge and experience in Public Health rules and regulations related to USPH and HACCP
- Previous In-Suite Dining Supervisor or Manager experience in a five-star restaurant or onboard a luxury cruise restaurant environment
- Excellent working knowledge of food, beverage and international cuisine
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The Lady or Gentleman must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- All Yacht Ladies and Gentlemen must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
- All Yacht Ladies and Gentlemen must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
#J-18808-Ljbffr
In-Suite Dining Supervisor (Shipboard) employer: The Ritz-Carlton Yacht Collection
Contact Detail:
The Ritz-Carlton Yacht Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Suite Dining Supervisor (Shipboard)
✨Tip Number 1
Familiarise yourself with the luxury dining experience. Research the latest trends in fine dining and service excellence, as this will help you understand what is expected in a high-end environment like ours.
✨Tip Number 2
Network with professionals in the hospitality industry. Attend events or join online forums where you can connect with others who have experience in shipboard dining or luxury service roles.
✨Tip Number 3
Brush up on your knowledge of public health regulations and food safety standards. Being well-versed in USPH and HACCP guidelines will set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your leadership skills during the interview. Think of examples from your past experiences where you successfully managed a team or improved service quality, as this role requires strong people management abilities.
We think you need these skills to ace In-Suite Dining Supervisor (Shipboard)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service, particularly in luxury settings. Emphasise any supervisory roles you've held and your knowledge of public health regulations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for providing exceptional guest experiences. Mention specific examples from your past roles that demonstrate your ability to manage teams and coordinate events effectively.
Highlight Relevant Certifications: Clearly list any relevant certifications such as STCW, WSET Level 2, or similar qualifications. This shows your commitment to professional standards and enhances your credibility for the role.
Showcase People Management Skills: Discuss your experience in training and developing staff. Provide examples of how you've fostered a positive team environment and ensured adherence to company standards in previous positions.
How to prepare for a job interview at The Ritz-Carlton Yacht Collection
✨Showcase Your Service Skills
As an In-Suite Dining Supervisor, your ability to provide exceptional service is crucial. Be prepared to discuss specific examples of how you've created memorable experiences for guests in previous roles, highlighting your attention to detail and commitment to luxury service.
✨Demonstrate Knowledge of Food and Beverage
Familiarise yourself with various cuisines and beverage pairings, especially if you have WSET Level 2 or similar certifications. During the interview, be ready to discuss your knowledge of food safety regulations and how they apply to the role, as this will show your expertise in maintaining high standards.
✨Emphasise Team Leadership Experience
This position requires strong people management skills. Prepare to share your experiences in training and coaching staff, as well as how you've handled challenges within a team. Highlight your ability to foster a positive work environment and promote company standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to manage a difficult situation, such as a guest complaint or a staffing issue, and explain how you resolved it while maintaining service quality.
