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- Tasks: Coordinate service work orders and manage customer relationships in a dynamic environment.
- Company: Join a leading energy management company focused on sustainability and cost reduction.
- Benefits: Enjoy a competitive salary, flexible hours, and a comprehensive benefits package.
- Why this job: Be part of a fast-paced team that values excellence, teamwork, and continuous improvement.
- Qualifications: 1-3 years in customer service, strong communication skills, and tech-savviness required.
- Other info: Position is 80% onsite in Plymouth, MN, with opportunities for professional growth.
The predicted salary is between 39600 - 43200 £ per year.
Job Description
Service Coordinator – Energy Efficiency Solutions – Onsite in Plymouth, MN
Are you a natural problem-solver who thrives in a fast-paced environment and enjoys wearing multiple hats?
THE RIGHT STAFF has partnered with a fast-growing, results-driven energy management company based in Plymouth, MN in their search for an experienced Service Coordinator to join their high-touch and fast-paced service team.
Our client is a leader in energy management solutions, known for helping organizations reduce energy use, improve sustainability, and cut costs. They foster a culture of excellence, teamwork, and continuous improvement.
Essential Job Duties:
• Coordinate service work orders and small-scope projects from initiation through closeout and invoicing
• Manage relationships with customers and vendors while ensuring service timelines and expectations are met
• Respond to emergency and off-hours service needs (shared rotation schedule)
• Schedule and communicate with external Labor Partners and hold all parties accountable to project scope, timeline, and budget
• Track service progress and maintain accurate records using tools such as Oracle, SmartSheet, Salesforce, and customer portals
• Proactively identify opportunities for improvement and collaborate with internal teams to enhance service delivery
• Become a subject matter expert in key areas to support evolving customer needs
Minimum Requirements:
• 1-3 years of experience in customer service or a client-facing coordination role
• Strong communication skills and professionalism in working with internal and external stakeholders
• Ability to manage multiple tasks, prioritize under pressure, and stay highly organized
• Intermediate to advanced Excel skills; data fluency is key
• Experience working with Microsoft Office and general tech-savviness
• Experience in lighting, electrical, or energy services preferred
• Knowledge of LED technologies and lighting systems preferred
Position Benefits, Pay, & Schedule:
• Direct-hire opportunity with comprehensive benefits package included
• Schedule is Monday to Friday – 8 am to 5 pm (w/ flexibility on start and end times)
• Base pay is $55k to $60k annually + 10% annual bonus
• Position is 80% onsite in Plymouth, MN (4 days onsite, 1 day remote)
APPLY NOW!
Qualified candidates may apply by sending their resumes to edn8@therightstaff.com
We thank all interested candidates. However, only those selected for interviews will be contacted.
To view additional positions and apply directly, go to our website: www.therightstaff.com/searchjobsnow
THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist YOU! Let us help YOU create YOUR Success!
THE RIGHT STAFF is an Equal Opportunity Employer.
#IND1
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Service Coordinator employer: THE RIGHT STAFF
Contact Detail:
THE RIGHT STAFF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Oracle, SmartSheet, and Salesforce. Having a solid understanding of these platforms will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will highlight your ability to thrive in a fast-paced environment, which is crucial for the Service Coordinator position.
✨Tip Number 3
Research the company’s energy management solutions and their approach to sustainability. Being knowledgeable about their services will allow you to engage in meaningful conversations during interviews and show your genuine interest in the role.
✨Tip Number 4
Network with professionals in the energy efficiency sector, especially those who have experience in customer service or coordination roles. Building connections can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Service Coordinator position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in customer service or coordination roles. Provide specific examples of how you've managed multiple tasks, prioritised under pressure, and maintained strong communication with stakeholders.
Showcase Technical Skills: Mention your proficiency in tools like Excel, Salesforce, and any other relevant software. If you have experience in energy services or knowledge of LED technologies, make sure to include this as it aligns with the company's focus.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you're passionate about energy management solutions. Discuss how your skills and experiences make you a great fit for the fast-paced environment described in the job listing.
How to prepare for a job interview at THE RIGHT STAFF
✨Showcase Your Problem-Solving Skills
As a Service Coordinator, you'll need to demonstrate your ability to tackle challenges head-on. Prepare examples from your past experiences where you successfully resolved issues or improved processes, especially in fast-paced environments.
✨Highlight Your Communication Abilities
Strong communication is key in this role. Be ready to discuss how you've effectively managed relationships with customers and vendors in previous positions. Use specific examples to illustrate your professionalism and clarity in communication.
✨Demonstrate Organisational Skills
The job requires juggling multiple tasks and staying organised under pressure. Share strategies you've used to prioritise tasks and manage your time effectively, perhaps by using tools like Excel or project management software.
✨Familiarise Yourself with Relevant Technologies
Since the role involves using tools like Oracle, SmartSheet, and Salesforce, it’s beneficial to brush up on these platforms. If you have experience with similar technologies, be sure to mention it during the interview to show your tech-savviness.
