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- Tasks: Welcome patients, manage appointments, and support the clinical team in a busy environment.
- Company: The Ridgeway Surgery, a friendly practice serving a vibrant community.
- Benefits: Supportive work culture with opportunities for personal growth and development.
- Other info: Join a dedicated team serving under 7,000 patients in Chingford.
- Why this job: Make a difference in patient experiences while working in a dynamic healthcare setting.
- Qualifications: Customer-focused with office administration experience; NHS experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
The Ridgeway Surgery in Chingford is looking for a reliable individual to join their team as a Front Desk Administrator. The ideal candidate will be customer-focused and experienced in office administration, capable of working under pressure.
Responsibilities include:
- Greeting patients
- Managing appointments
- Assisting the clinical team
Previous NHS experience is an advantage. The role offers a supportive environment within a friendly practice serving under 7,000 patients.
GP Front Desk & Patient Experience Coordinator employer: The Ridgeway Surgery
Contact Detail:
The Ridgeway Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Front Desk & Patient Experience Coordinator
✨Tip Number 1
Make sure to research The Ridgeway Surgery before your interview. Knowing about their values and patient care approach will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and office administration. We all know that being prepared can make a huge difference, so think about how your previous experiences can relate to the responsibilities of the Front Desk Administrator.
✨Tip Number 3
Don’t forget to highlight any NHS experience you have during the interview. It’s a big plus, and sharing specific examples of how you've handled patient interactions or administrative tasks can really set you apart from other candidates.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in patient care.
We think you need these skills to ace GP Front Desk & Patient Experience Coordinator
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for patients or clients in the past, so share those experiences!
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for this role at The Ridgeway Surgery. Mention any relevant NHS experience or office admin skills that make you a perfect fit for us.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a professional setting. Use a friendly tone in your cover letter but keep it polished. Show us your personality while still being respectful!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at The Ridgeway Surgery
✨Know Your Stuff
Familiarise yourself with The Ridgeway Surgery and its services. Understand their patient demographics and the specific challenges they face. This will help you demonstrate your customer-focused approach and show that you're genuinely interested in contributing to their team.
✨Showcase Your Experience
Be ready to discuss your previous office administration roles, especially any NHS experience. Prepare examples of how you've managed appointments or dealt with difficult situations at the front desk. This will highlight your ability to work under pressure and your commitment to excellent patient care.
✨Practice Your People Skills
As a Front Desk Administrator, you'll be the first point of contact for patients. Practice your greeting and how you would handle various patient interactions. Role-playing with a friend can help you feel more confident and ensure you come across as warm and approachable during the interview.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewers about their practice and team dynamics. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Questions about their approach to patient experience or how they support their staff can lead to insightful conversations.