At a Glance
- Tasks: Drive website trading and digital performance for a fast-growing cycling brand.
- Company: Join The Rider Firm, a leading direct-to-consumer cycling brand.
- Benefits: Enjoy competitive salary, staff discounts, and a flexible work culture.
- Other info: Great career growth opportunities in a friendly, innovative environment.
- Why this job: Make a real impact on ecommerce while working with passionate cyclists worldwide.
- Qualifications: Experience in ecommerce trading and a data-driven mindset are essential.
The predicted salary is between 37800 - 46200 £ per year.
This is an exciting opportunity for an ambitious Ecommerce Trading Manager to take ownership of website trading, onsite merchandising and digital performance for a fast-growing, performance-led cycling brand. You will help shape how customers discover, choose and buy our products online, using data, insight and commercial instinct to improve revenue, conversion, average order value and customer retention across our global ecommerce markets.
Working closely with the Ecommerce Director, Development Manager, internal teams and external agency partners, you will have the support to develop your expertise while making a visible impact on trading performance, campaign delivery and customer experience.
The Rider Firm is a direct-to-consumer business best known for Hunt Bike Wheels. From our headquarters in West Sussex, with operations in the USA and Germany, we design and sell high-performance, after-market bicycle wheels to riders around the world. We take an engineering-first approach, creating innovative products for passionate cyclists across road, gravel, mountain and adventure riding.
Key Responsibilities- Own day-to-day website trading and performance, using clear commercial actions to drive revenue, conversion and average order value.
- Lead onsite merchandising across the homepage, product listing pages and product detail pages, ensuring customers can easily find the right products and understand their benefits.
- Plan and deliver the ecommerce trading calendar, coordinating product launches, campaigns and promotions with internal teams to ensure activity lands on time and to a high standard.
- Work with external agencies to manage paid search and affiliate performance, setting targets, monitoring return on investment and identifying opportunities to test, improve and scale activity.
- Support the CRM Executive with email and SMS activity, helping to develop segmentation, targeting and retention strategies that increase engagement, repeat purchase and customer lifetime value.
- Identify customer journey and conversion rate optimisation opportunities, helping to improve user experience, reduce friction and support the testing roadmap.
- Frequent monitoring of Ecommerce performance, produce regular trading updates with clear insights and actions.
- Working closely with Marketing, Commercial and Product teams on campaigns, traffic channels, product launches, stock availability and priorities.
- Experience in ecommerce trading, digital marketing or online retail, ideally within a direct-to-consumer environment.
- A commercially curious mindset, with the appetite to take on broader ownership and keep developing as an Ecommerce manager.
- A data-led approach, with the ability to turn performance insight into practical trading actions.
- An understanding of search, email marketing, onsite optimisation and customer retention activity.
- Confidence using ecommerce and digital tools such as Shopify, Klaviyo, GA4, Google tools and social media platforms.
- A passion for cycling, performance products or active lifestyle sectors would be a strong advantage, along with the drive to innovate, compete and keep improving.
- A genuine opportunity to grow your ecommerce career and take real ownership of trading activity.
- Exposure to international ecommerce, working with products used by passionate riders around the world.
- A friendly, flexible culture where ideas, curiosity and continuous improvement are encouraged.
- Competitive salary and benefits, staff discounts and regular team socials.
We believe in building diverse and inclusive teams. We encourage applicants from all backgrounds and experiences, including those from underrepresented groups, to apply for this role. We offer flexibility in working hours and are happy to consider any reasonable adjustments that may support you in the role.
Ecommerce Trading Manager in Steyning employer: The Rider Firm
The Rider Firm is an exceptional employer located in the picturesque West Sussex, offering a vibrant and inclusive work culture that prioritises employee well-being and growth. With flexible working hours, a generous benefits package including a contributory pension scheme and a cycle to work scheme, we empower our team members to thrive both personally and professionally while being part of a passionate community dedicated to delivering outstanding customer service in the cycling industry.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Trading Manager in Steyning
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like The Rider Firm are looking for when hiring for a Ecommerce Trading Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to The Rider Firm for the Ecommerce Trading Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at The Rider Firm as a Ecommerce Trading Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out The Rider Firm’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Trading Manager.
We think you need these skills to ace Ecommerce Trading Manager in Steyning
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at The Rider Firm, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with The Rider Firm's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at The Rider Firm. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at The Rider Firm
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that The Rider Firm uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at The Rider Firm. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
