Housing & Estates Assistant

Housing & Estates Assistant

Full-Time 24975 - 30525 £ / year (est.) No working from home possible
The Richmond Fellowship Scotland

At a Glance

  • Tasks: Support housing management and ensure safe, quality accommodation for residents.
  • Company: Join The Richmond Fellowship Scotland, a leader in inclusive housing services.
  • Benefits: Generous leave, discounts, training opportunities, and a supportive work environment.
  • Other info: Inclusive workplace that values diversity and encourages everyone to apply.
  • Why this job: Make a real difference in people's lives while developing your skills in housing management.
  • Qualifications: Strong communication, IT skills, and a passion for customer service.

The predicted salary is between 24975 - 30525 £ per year.

Make a positive difference in someone's life by joining The Richmond Fellowship Scotland! Our fantastic property team here at TRFS are looking for a Housing & Estates Assistant to join them in providing a high-quality housing and estates service across our properties throughout Scotland.

The role: Working alongside the Housing & Estates Coordinator, you'll play an important role in supporting the day-to-day management of our residential and office accommodation. This is a varied role covering housing management, rent and housing benefit administration, utilities, property compliance and general estates support. Most importantly, you'll help ensure that the people who use our services have access to good-quality, safe and well-maintained accommodation that supports them to live full and inclusive lives.

To be part of our team, we'll need you to have:

  • Excellent written and verbal communication skills
  • Strong IT skills, particularly in Microsoft Word and Excel
  • A broad understanding of Scottish housing legislation and awareness of Housing Benefit legislation
  • Experience of customer engagement
  • Good interpersonal skills and the ability to work effectively with others and on your own initiative
  • Strong attention to detail and the ability to produce clear, accurate documentation

Why join us? This is an excellent opportunity to develop your experience across housing, property and estates management while making a genuine difference to the people we support. You'll be part of a collaborative team where your work will directly contribute to maintaining safe, good-quality accommodation and improving the experience of our residents and service users.

We also offer a wide range of rewards and benefits:

  • Generous annual leave
  • TRFS rewards scheme (includes cashback and discounts at a variety of high street and online retailers)
  • Continuous inhouse training opportunities
  • Refer a Friend scheme £150 reward for successfully referring a colleague
  • Employee Forum for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment
  • Free Membership of Glasgow Credit Union
  • HSF Health Care plan
  • Counselling & Life Works service

If you're organised, proactive and passionate about providing a high-quality service, we'd love to hear from you.

If you are seeing this ad via a job board then please be aware that you must submit an application directly via our website (https://www.trfs.org.uk/job-search) otherwise we may be unable to contact you.

Closing Date: 3rd September 2026 (We reserve the right to close this vacancy at any point)

Our Commitment to Inclusion: We welcome applications from diverse backgrounds and are committed to creating an inclusive working environment. We encourage applications irrespective of race, ethnicity or national origin, religion, disability, age, marital or parental status or sexual orientation. Our aim is to welcome everyone and build inclusive teams. We celebrate difference and encourage everyone to join us. Join us and be part of something bigger!

Housing & Estates Assistant employer: The Richmond Fellowship Scotland

The Richmond Fellowship Scotland is an exceptional employer that prioritises compassion and growth, offering a supportive work environment in Bellshill. With comprehensive training provided, employees can thrive in their roles while enjoying generous annual leave and a rewarding benefits scheme. Join our inclusive team dedicated to making a meaningful impact in the lives of individuals with disabilities.

The Richmond Fellowship Scotland

Contact Details:

The Richmond Fellowship Scotland Recruitment Team

We think you need these skills to ace Housing & Estates Assistant

Excellent written communication skills
Excellent verbal communication skills
Strong IT skills
Microsoft Word
Microsoft Excel
Understanding of Scottish housing legislation
Awareness of Housing Benefit legislation