At a Glance
- Tasks: Support individuals with complex needs in their daily lives and activities.
- Company: Join The Richmond Fellowship Scotland, the largest social care provider in the country.
- Benefits: Generous leave, discounts, paid travel, and continuous training opportunities.
- Other info: Inclusive environment welcoming diverse backgrounds; apply early to avoid disappointment.
- Why this job: Make a real difference in people's lives while developing your career in social care.
- Qualifications: Empathetic nature, good communication skills, and ability to work both independently and in a team.
The predicted salary is between 12 - 15 £ per hour.
Make a positive difference in someone's life by joining The Richmond Fellowship Scotland in our Dunfermline service! Our fantastic team are on the lookout for compassionate and creative individuals with a positive attitude to join them as Bank Support Practitioners in an established Complex Needs service. It would be advantageous if candidates have previous experience of working within a Complex Needs service, where CALM has played a significant role. The shifts are 7am-9pm, 8am-9pm and 9pm-8am (WNS).
About Us: The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country's largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care.
The Role: As a Support Practitioner, you will assist individuals living in their own homes with disabilities and/or additional support needs in all aspects of their daily lives, including support with medication and finances, housework, meal preparation, cooking and personal care. The people we support have a variety of different hobbies which we'll be looking to you to take an active interest in, from going out for a tasty bite or catching the latest movie to a gym session or group activity, the list is endless.
To be part of our team, we'll need you to:
- Have an empathetic and caring nature.
- Good observation skills.
- Excellent verbal and written communication skills.
- Confidence in using computers.
- Be able to work well in a team environment and on your own.
- Good organisational skills.
Benefits:
- Generous annual leave.
- TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers).
- Paid travel during shifts and 45p per mile fuel allowance.
- Continuous in-house training opportunities and chances to further your career in social care.
- Refer a Friend scheme - £150 reward for successfully referring a colleague.
- Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.
- Free Membership of Glasgow Credit Union.
- HSF Health Care plan.
- Counselling & Life Works service.
We're looking to fill this post as soon as possible and reserve the right to close the advert if suitable candidates are found before the advert closes. To avoid disappointment, pop your application in early.
Closing Date: 1/6/26
All successful Support Practitioner applicants will be given a conditional offer - this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 3 months of their start date.
We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. Please note, our smoking policy applies to this role. We celebrate difference and encourage everyone to join us. Join us and be part of something bigger!
Bank Support Practitioner - Complex Needs in Charlestown employer: The Richmond Fellowship Scotland
Contact Detail:
The Richmond Fellowship Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Support Practitioner - Complex Needs in Charlestown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Richmond Fellowship Scotland. Understand their mission and values, and think about how your own experiences align with their goals. This will help you show them that you're genuinely interested in making a positive difference.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to complex needs support. Think about specific examples from your past experiences where you've demonstrated empathy, teamwork, or problem-solving skills. We want you to feel confident and ready to shine!
✨Tip Number 3
Show your personality! During the interview, let your compassionate and creative side come through. Share stories that highlight your caring nature and how you’ve positively impacted others. Remember, they’re looking for someone who fits into their fantastic team!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re enthusiastic about the role and helps keep you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Bank Support Practitioner - Complex Needs in Charlestown
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your caring nature shine through! Share experiences that highlight your empathy and how you've positively impacted others' lives, especially in complex needs settings.
Be Specific About Your Skills: Make sure to mention your relevant skills clearly. If you have experience with CALM or supporting individuals with disabilities, include specific examples that demonstrate your abilities and how they relate to the role.
Keep It Professional Yet Personal: While we want to see your personality, remember to keep your application professional. Use clear language, check for typos, and ensure your communication skills come across well in your written application.
Apply Early Through Our Website: Don’t wait until the last minute! We encourage you to submit your application early through our website to avoid disappointment. The sooner you apply, the better your chances of joining our fantastic team!
How to prepare for a job interview at The Richmond Fellowship Scotland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Support Practitioner. Familiarise yourself with the specific needs of individuals in complex care and how your skills can make a positive impact. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
In this line of work, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and understanding, especially in challenging situations. This will highlight your suitability for supporting individuals with complex needs and reassure the interviewers that you have the right attitude.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific scenarios related to complex needs support. Think about potential challenges you might face and how you would approach them. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.