At a Glance
- Tasks: Manage spa bookings and ensure top-notch customer service at our fitness spa.
- Company: Join the vibrant team at Reynolds Fitness Spa in Sittingbourne.
- Benefits: Enjoy discounts on treatments, food, and exclusive club membership perks.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a dynamic environment where you can enhance customer experiences.
- Qualifications: Previous experience in a similar role and excellent customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity has come up to join our reception team at the Reynolds Fitness Spa in Sittingbourne. Working as part of the team you will be responsible for ensuring all aspects of reception, customer service and spa bookings run smoothly. Another important part of this job is making sure all Spa customer and client visits to the club run to the highest standard whilst providing an excellent customer journey.
Job Specifications
- Complete Spa Bookings and ensure all reservations are properly made
- Work with the head therapist to ensure that all beauty treatment and spa day enquiries are followed up regularly
- High quality spa tours and phone sales
- Complete weekly Gym Sales targets (Club Prospecting Software)
- Customer complaints – ensure that all complaints received are recorded and passed to the correct person
- New member calls
Requirements
- Previous experience within a similar role would be beneficial
- Have experience in sales
- Availability to work early mornings, late evenings and weekends
- Great customer service skills and outstanding telephone manner
- Driving licence
- Membership to our club
- 50% off guest passes so you can bring a friend
- Up to 50% off treatments
- 20% off food and drink at our Waterleaf Restaurant
Fitness Spa Receptionist in Sittingbourne employer: The Reynolds Group Ltd.
Reynolds Fitness Spa in Sittingbourne is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer satisfaction. Employees benefit from generous discounts on treatments and dining, alongside opportunities for personal growth within the wellness industry, making it a rewarding place to develop your career while contributing to a positive customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Fitness Spa Receptionist in Sittingbourne
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like The Reynolds Group Ltd..
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If The Reynolds Group Ltd. is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like The Reynolds Group Ltd., consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Fitness Spa Receptionist in Sittingbourne
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at The Reynolds Group Ltd.
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at The Reynolds Group Ltd..
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at The Reynolds Group Ltd..
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know The Reynolds Group Ltd.'s Clientele
Since it's a full-time gig, understanding the specific clientele The Reynolds Group Ltd. caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
