At a Glance
- Tasks: Supervise Front Office operations and inspire a vibrant team to exceed guest expectations.
- Company: Join Limited Edition, part of the Leonardo Hotels portfolio, known for its unique character.
- Benefits: Enjoy special hotel rates, recognition schemes, and ongoing training for career growth.
- Other info: Embrace diversity and be part of a supportive community across 55+ hotels.
- Why this job: Be the backbone of a fun team while creating memorable experiences for guests.
- Qualifications: People-oriented, organised, and able to thrive in a fast-paced environment.
The predicted salary is between 25000 - 30000 £ per year.
LMG - The Rex is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.
The Reception Supervisor will support the smooth running and objectives of the Front Office department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel.
You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As Reception Supervisor you’ll be the backbone of the team as you’ll be working with the Front Office Manager to inspire and motivate your colleagues, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be supervising the Front Office operations and inspiring a vibrant team to exceed guests’ expectations.
If you’re our ideal Reception Supervisor, you will:
- Be a people's person and make each day fun and engaging for the team!
- Work well in a fast-paced environment
- Coach and train new team members
- Bring solutions to the table and think on your feet
- Be dependable, and a reassuring influence for both guests and the team
- Have top-notch organisational skills
Some of the perks our Front Office Supervisor could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Front Office Supervisor? We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Front Office Supervisor in Manchester employer: The Rex
As a Deputy General Manager at our hotel, you will be part of a vibrant and dynamic work culture that prioritises teamwork and guest satisfaction. We offer competitive benefits, opportunities for professional growth, and a supportive environment that encourages innovation and creativity, all set in a prime location that enhances both your personal and professional life.
