At a Glance
- Tasks: Convert enquiries into unforgettable celebrations and manage guest experiences.
- Company: Join NEOS Hospitality, a leader in nightlife experiences.
- Benefits: Generous discounts, 28 holiday days, flexible wage access, and career progression.
- Other info: Dynamic team environment with real opportunities for growth.
- Why this job: Be the heartbeat of celebrations and create memorable moments for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 23400 - 28600 £ per year.
About Us
At NEOS Hospitality, we are shaping the future of nightlife. From high-energy party bars and immersive concepts like Revolution, Revolucion de Cuba, Barbara's Bierhaus and Bonnie Rogues, we bring together vibrant spaces and unforgettable atmospheres. We pride ourselves on delivering exceptional customer experiences from the very first interaction.
The Role
As a Sales Executive, you are the primary point of contact for guests looking to celebrate with us. Your focus is on handling, converting, and maximizing a high volume of inbound enquiries. You will expertly guide customers from their initial website form, call, or email through to booking unforgettable birthday parties, corporate socials, VIP booths, bottomless brunches, and festive celebrations. This is a full-time role featuring flexible hours to meet the operational needs of the business, and will include Saturday shifts.
Key Responsibilities:
- Enquiry Management & Conversion: Swiftly respond to all inbound phone, email, and digital platform enquiries, converting browsing customers into confirmed bookings with a high conversion rate.
- Consultative Customer Service: Consult with guests on their party needs, recommending packages, drinks upgrades, private spaces, and food options tailored to their event.
- Pipeline & Diary Organisation: Efficiently manage the CRM system, and reservation platform to ensure seamless scheduling, optimal table/space allocation, and accurate record-keeping.
- Pre-Event Coordination: Collect deposits, manage final guest numbers, process pre-orders, and handle final payment balances ahead of the event date.
- Operational Handover: Communicate clear, detailed booking sheets and special requests to the bar, floor, and management teams so the venue delivers flawless execution on the night.
- Guest Feedback & Retention: Follow up with party organisers post-event to secure reviews, encourage repeat bookings, and turn one-off guests into lifelong brand loyalists.
What’s in It for You?
- We reward dedication and make sure you are supported while building your career within a rapidly growing hospitality group.
- Generous Staff Discounts across our nationwide portfolio of venues.
- Comprehensive Holiday Allowance with 28 holiday days per year.
- Enhanced parental leave & sick pay.
- Access to Wagestream: Flexibility to withdraw earned wages when you need them.
- Wellbeing & Lifestyle Support: Access to mental health resources, counseling, and lifestyle perks.
- Clear Career Progression: Real opportunities to develop your skills and advance within the wider NEOS Hospitality business.
- Enhanced pension contributions matched by the business at 5%.
Sales Executive employer: The Revel Collective Plc
The Revel Collective Plc is an excellent employer, offering a dynamic and inclusive work environment in Leeds where every team member is valued. With a focus on employee growth through comprehensive training and a culture that celebrates diversity and fun, you'll thrive in a role that not only allows you to engage with customers but also be part of a supportive 'La Familia'. Join us for a rewarding experience filled with energy and opportunities!
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Executive at The Revel Collective Plc, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including The Revel Collective Plc. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for The Revel Collective Plc:When writing your cover letter, make sure to tailor your message specifically for The Revel Collective Plc. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at The Revel Collective Plc
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show The Revel Collective Plc that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show The Revel Collective Plc that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with The Revel Collective Plc’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
