At a Glance
- Tasks: Provide professional spa treatments and ensure a welcoming environment for guests.
- Company: Join The Retreat, Elcot Park, a luxurious hotel in the beautiful Berkshire countryside.
- Benefits: Enjoy flexible scheduling, discounted rates, and access to Wagestream for early pay.
- Other info: Participate in industry trips, masterclasses, and enjoy long service awards.
- Why this job: Be part of an exciting adventure with opportunities for personal growth and development.
- Qualifications: Relevant qualification in Spa or Beauty Therapy (Level 3 preferred) is required.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a highly motivated professional Spa Therapist to join our Spa team at The Retreat, Elcot Park located in West Berkshire.
Our 55‑bedroom hotel has been transformed to offer bespoke designed bedrooms, two new exciting restaurant concepts, a state of the art spa with hot and cold tubs on the lawn, and many more experiences to offer our guests in the heart of the Berkshire countryside.
Benefits
- An amazing opportunity of joining and being part of a very exciting adventure.
- An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
- Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
- Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
- Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
- 28 days’ holiday + birthday off (including Bank Holidays).
- Team recognition programme to celebrate your achievements.
- Referral bonus scheme for recommending top talent - earn up to £300.
- Flexible scheduling without split shifts.
- Long Service Awards - lunches for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the Lion King, and so much more.
- Industry supplier trips and visits, as well as access to masterclasses and workshops.
- Flexibility to move across our Group, as you develop with us.
- Access to apprenticeships and accredited qualifications up to Level 3.
Responsibilities
- Always greet guests appropriately in a warm and friendly manner and provide a professional, guest‑focused service to all guests/visitors that enter.
- Provide consistent professional treatments in accordance with protocol and accepted certification practices.
- Be flexible with your schedule, supporting the needs of the Spa.
- Ensure all equipment are maintained to the highest standard, whilst following guidance on products to support with cost management.
- Stay up to date with general hotel knowledge and understanding of all services and products we can offer to guests.
- Perform preparation work, properly clean and restock room as required.
- Actively promote the Spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
- Provide accurate, appropriate and immediate responses to all requests by guests.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in and support training and staff meetings for the Spa.
- Ensure all Hygiene, Health and Safety procedures and legislation is adhered to.
- Represent Signet Collection at all times, maintaining a professional appearance, adhering to grooming standards.
At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.
So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!
Compensation: Competitive salary
Spa Therapist in Newbury employer: The Retreat Elcot Park
At The Retreat, Elcot Park, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. With a focus on employee development through tailored training programmes and clear career paths, our team enjoys generous benefits including flexible scheduling, discounted rates for family and friends, and unique recognition initiatives. Join us in West Berkshire for a rewarding culinary journey where your contributions are celebrated and your well-being is prioritised.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Newbury
✨Tip Number 1
Familiarise yourself with the latest spa treatments and trends. Being knowledgeable about current techniques and products will not only impress during your interview but also show your passion for the industry.
✨Tip Number 2
Network with professionals in the spa and wellness industry. Attend local events or workshops to meet potential colleagues and learn more about the culture at The Retreat, Elcot Park.
✨Tip Number 3
Prepare to discuss how you can contribute to a positive guest experience. Think of specific examples from your past work where you went above and beyond for clients, as this aligns with the values of Signet Collection.
✨Tip Number 4
Showcase your flexibility and willingness to adapt. Highlight any previous experiences where you successfully managed changing schedules or client needs, as this is crucial for supporting the spa's operations.
We think you need these skills to ace Spa Therapist in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in spa or beauty therapy. Include any qualifications you have, especially if they are at Level 3 or higher, and emphasise your customer service skills.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for the role and the spa industry. Mention why you want to work at The Retreat, Elcot Park, and how your skills align with their values of providing exceptional guest experiences.
Showcase Your Skills:In your application, be sure to mention specific treatments you are skilled in and any relevant certifications. Highlight your ability to maintain hygiene and safety standards, as well as your flexibility in scheduling.
Research the Company:Familiarise yourself with The Retreat, Elcot Park, and its offerings. Understanding their services and ethos will help you tailor your application and demonstrate your genuine interest in joining their team.
How to prepare for a job interview at The Retreat Elcot Park
✨Showcase Your Passion for Spa Therapy
During the interview, express your enthusiasm for spa therapy and how it aligns with your career goals. Share specific experiences that highlight your dedication to providing exceptional guest experiences.
✨Demonstrate Your Knowledge of Treatments
Be prepared to discuss various treatments and techniques you are familiar with. This shows that you are knowledgeable and can provide professional services in line with the spa's offerings.
✨Emphasise Flexibility and Teamwork
Highlight your ability to adapt to different schedules and work collaboratively with the team. Mention any past experiences where you successfully supported colleagues or adjusted to changing demands.
✨Present Yourself Professionally
Since the role requires a polished appearance, ensure you dress appropriately for the interview. This reflects your understanding of the luxury environment and the importance of grooming standards.
