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- Tasks: Join our vibrant team to deliver exceptional service and create memorable guest experiences.
- Company: The Retreat, Elcot Park is a luxury destination in West Berkshire, offering bespoke hospitality.
- Benefits: Enjoy flexible scheduling, generous pay, and exclusive discounts for you and your loved ones.
- Why this job: Be part of an exciting adventure with opportunities for growth and development in a dynamic environment.
- Qualifications: Experience in hospitality is a plus, but a passion for learning and great communication skills are essential.
- Other info: Access to industry trips, masterclasses, and a supportive team culture awaits you!
We are looking for highly motivated, professional individuals with bags of energy, a passion for life and the desire to be the best, to join our Restaurant and Bar team at The Retreat, Elcot Park located in West Berkshire., * Have a passion for offering standards of excellence to our guests.
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Have a huge passion for delivering great food, fine wine and a warm and friendly welcome.
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Possess great communication skills.
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Have a thirst for knowledge and self-development.
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The desire to work in a fast paced and energetic workplace.
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Be looking for career progression through our training and support.
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Have experience in a similar role or are hungry to learn!
At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.
So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!
After extensive refurbishment the hotel has been transformed to offer individually bespoke designed bedrooms, two new exciting restaurant concepts, a state of the art spa facility with membership and many more experiences to offer our guests.
We can offer you :
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An amazing opportunity of joining and being part of a very exciting adventure.
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An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
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Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
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Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
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Wagestream – access up to 40% of your pay before pay date, and save directly from your salary.
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28 days’ holiday + birthday off (including Bank Holidays).
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Team recognition programme to celebrate your achievements.
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Referral bonus scheme for recommending top talent – earn up to £1000.
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Flexible scheduling without split shifts.
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Complimentary team meals on shift.
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Long Service Awards – dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
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Industry supplier trips and visits, as well as access to masterclasses and workshops.
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Flexibility to move across our Group, as you develop with us.
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Access to apprenticeships and accredited qualifications up to Level 3.
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Front of House Team Member employer: The Retreat Elcot Park
Contact Detail:
The Retreat Elcot Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Show your passion for hospitality! When you meet potential employers or during networking events, express your enthusiasm for delivering excellent guest experiences. Share stories that highlight your commitment to providing warm and friendly service.
✨Tip Number 2
Research The Retreat, Elcot Park and its unique offerings. Familiarize yourself with their restaurant concepts and spa facilities. This knowledge will help you stand out in conversations and demonstrate your genuine interest in being part of their team.
✨Tip Number 3
Practice your communication skills! Engage in conversations with friends or family about food and wine, or even role-play customer interactions. Being articulate and confident will help you shine during interviews.
✨Tip Number 4
Emphasize your desire for self-development. Be ready to discuss how you plan to grow within the company and take advantage of the training opportunities they offer. Showing ambition can set you apart from other candidates.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Passion: In your application, make sure to express your passion for hospitality and delivering excellent guest experiences. Highlight any relevant experiences that showcase your enthusiasm for food, wine, and providing a warm welcome.
Highlight Communication Skills: Since great communication skills are essential for this role, provide examples of how you've effectively communicated in previous positions. This could include interactions with guests or teamwork in a fast-paced environment.
Emphasize Your Desire for Growth: Mention your eagerness for self-development and career progression. Discuss any training or learning opportunities you have pursued in the past and how you plan to continue growing within the hospitality industry.
Polished Presentation: Reflect the luxury and elegance expected by the company in your application. Ensure your CV and cover letter are well-formatted, free of errors, and present yourself in a professional manner that aligns with the style of hospitality they promote.
How to prepare for a job interview at The Retreat Elcot Park
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing excellent service. Share specific examples of how you've gone above and beyond for guests in previous roles or situations.
✨Demonstrate Your Communication Skills
Since great communication is key in this role, practice articulating your thoughts clearly. Be prepared to discuss how you handle difficult conversations or resolve conflicts with guests.
✨Dress to Impress
Reflect the luxury and elegance that The Retreat embodies by dressing professionally for your interview. A polished appearance will show that you understand the standards expected in a high-end hospitality environment.
✨Express Your Desire for Growth
Talk about your eagerness to learn and develop within the company. Mention any relevant training or experiences that demonstrate your commitment to self-improvement and career progression.
