We are working with a successful and growing womenswear fashion brand looking for a commercially driven Senior Online Merchandiser to join their dynamic ecommerce team. This is a fantastic opportunity to take ownership of online merchandising, maximise sales performance and enhance the customer journey across multiple international websites. Working closely with the Head of Online Trading, you will play a key role in driving conversion, optimising product visibility and delivering an engaging, seamless shopping experience.
Key Responsibilities
- Take ownership of day-to-day online merchandising, ensuring an engaging and commercially effective customer journey from landing page through to checkout
- Drive key ecommerce KPIs including gross and net sales, conversion, average order value (AOV) and units per transaction (UPT)
- Manage website content, product information, stock accuracy, homepage updates, navigation, sorting, filtering and SEO with a mobile-first approach
- Analyse weekly trading performance, identifying trends and opportunities through week-on-week and year-on-year reporting
- Work closely with marketing, graphics and ecommerce teams to deliver successful online campaigns and consistent brand presentation
- Optimise product listing pages, product detail pages and personalised recommendations to maximise conversion and sales
- Lead A/B testing initiatives and identify improvements to website functionality, customer experience and commercial performance
- Collaborate with operations, customer services and warehouse teams on stock availability, allocations, digital projects and smooth online operations
Person Specification
- Experience in online merchandising or ecommerce within a fast-paced retail environment, ideally womenswear fashion
- Strong commercial awareness with a proven understanding of online trading, conversion optimisation and ecommerce KPIs
- Highly proficient in Salesforce Commerce Cloud, Google Analytics, advanced Excel and Google Sheets
- Excellent analytical, organisational and communication skills with exceptional attention to detail
- Proactive, self-motivated and passionate about fashion ecommerce, with the ability to manage multiple priorities and thrive in a fast-paced environment
Senior Online Merchandiser employer: The Retail Partnership Ltd
Join a dynamic and growing international fashion business that values innovation and excellence. As a Product and Sourcing Manager, you will thrive in a collaborative work culture that prioritises employee development and offers opportunities for mentorship and leadership growth. With a portfolio of globally recognised brands, this role not only allows you to make a significant impact but also provides a supportive environment where your contributions are valued and rewarded.
Contact Details:
The Retail Partnership Ltd Recruitment Team
