At a Glance
- Tasks: Install EPoS systems across the UK and train customers on software.
- Company: Join RDP, the UK's leading EPoS provider for independent retailers.
- Benefits: Competitive pay, hands-on experience, and a supportive team environment.
- Why this job: Be the face of our company and make a lasting impression on customers.
- Qualifications: Full driving licence, DIY skills, and a strong work ethic required.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 25000 - 35000 £ per year.
Due to an increase in workloads, we are now looking for an EPoS installation engineer. Our offices are based in Essendine, Rutland UK, and you will need to be within commuting distance of these offices as you will be required to pick up equipment for your installations.
What you will be doing:
- Report in to the Installation Manager weekly for schedule.
- Drive to UK sites to install Epos systems, which may entail overnight stays.
- Become proficient in the ShopMate software in order to train the customers in its functionality.
- Deal with customers’ requests via the telephone.
- Visit sites for engineer engagements/breakdowns.
- Willingness to provide demonstrations of the Epos system at occasional trade events.
APPLY IF:
- You have a full clean driving licence.
- You have previous experience of working as part of a team.
- You have basic DIY skills, drilling holes, using a jigsaw.
- You are able to run network cables, often through suspended ceilings.
- You have knowledge of cable management.
- You have knowledge of basic network fault finding.
- You have demonstrable organisational skills, including time management, prioritisation of tasks and self‑motivation.
- You have a strong work ethic, require high standards of self‑motivation, able to be flexible in order to get the job done, able to work under pressure when deadlines approach.
- You are a confident and clear communicator.
- You have an excellent professional manner at all times.
- You are hardworking and committed, with a sense of humour.
About the Company:
RDP is the UK’s leading provider of specialist EPoS systems to the independent retail sector. Our dominant position in the industry is largely down to our best‑in‑class support, delivered by our passionate, talented team. One of the most important elements of the role is that in many cases the installation engineer is the first person from The Retail Data Partnership that the customer will meet. It is therefore very important that the engineer leaves an excellent first impression of the company. The installation engineer will also need to provide excellent, consistent and professional levels of service to our customers and all aspects of the business.
EPoS Installation Engineer in Essendine employer: The Retail Data Partnership Limited
Contact Detail:
The Retail Data Partnership Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EPoS Installation Engineer in Essendine
✨Tip Number 1
Get to know the company inside out! Research RDP and understand their EPoS systems, values, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As an installation engineer, you'll be the face of the company. Make sure you can explain technical stuff in a way that customers can easily understand. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready for hands-on demonstrations! Brush up on your DIY skills and be prepared to showcase your ability to install and troubleshoot EPoS systems. Show them you can handle the practical side of things with confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace EPoS Installation Engineer in Essendine
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your DIY skills and any experience with EPoS systems in your application. We want to see how you can bring your practical knowledge to the table!
Be Professional: Since you'll be the face of our company, it's crucial to convey a professional manner in your written application. Use clear language and keep it friendly – we love a good sense of humour!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific requirements mentioned in the job description. Show us why you're the perfect fit for the EPoS Installation Engineer role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Retail Data Partnership Limited
✨Know Your Stuff
Make sure you understand the EPoS systems and ShopMate software inside out. Brush up on your technical skills, especially around network cabling and fault finding. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since you'll be the face of the company for many customers, practice how you communicate. Be ready to demonstrate your excellent professional manner and how you handle customer requests. Think of examples from past experiences where you've provided great service or resolved issues.
✨Get Organised
Demonstrate your organisational skills by preparing a clear plan for how you would manage your time and tasks as an installation engineer. Bring examples of how you've prioritised work in the past, especially under pressure. This will show that you can handle the demands of the job.
✨Be Yourself and Have Fun
Don’t forget to let your personality shine through! The company values a sense of humour and a strong work ethic, so be genuine and relatable. Share your passion for technology and customer service, and don’t hesitate to inject a bit of your character into the conversation.