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For Companies At a Glance
- Tasks: Drive sales of Elemis treatments and products while delivering exceptional customer service.
- Company: Join a leading skincare brand known for its innovative products and treatments.
- Benefits: Competitive pay, employee discounts, and opportunities for professional growth.
- Why this job: Be part of a passionate team and help clients feel their best with Elemis.
- Qualifications: Experience in skincare or beauty, strong communication skills, and a love for the brand.
- Other info: Dynamic work environment with a focus on teamwork and client satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Overview
As our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Responsibilities
- Sales – pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and strive to exceed set targets. Raise awareness of the Elemis brand and educate clients in the product and treatment range. Participate fully in promotional/PR activity and ensure the success of the promotion and/or event. Assist the Account Management Team in accurately recording sales figures and stock levels.
- Customer Service – carry out treatments punctually and to a consistently high standard in accordance with clients\\\’ requirements and as per the training received to strive for repeat bookings. Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications. Maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation. Ensure that customer service is of the highest standard and handle any client complaints promptly and consult the Account Management Team in all cases. Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
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Skincare Specialist - London employer: The Retail Appointment Live
Contact Detail:
The Retail Appointment Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Specialist - London
✨Tip Number 1
Get to know the Elemis brand inside out! Familiarise yourself with their products and treatments so you can chat confidently about them during interviews. Show your passion for skincare and how it aligns with the company's values.
✨Tip Number 2
Network like a pro! Attend skincare events or workshops where you can meet industry professionals. Don’t be shy—introduce yourself and share your enthusiasm for Elemis. You never know who might have a lead on a job!
✨Tip Number 3
Practice your sales pitch! Since driving sales is key, prepare to discuss how you would approach selling Elemis products. Think of examples from your past experiences where you exceeded targets or provided exceptional customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Skincare Specialist - London
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your enthusiasm for skincare and the Elemis brand shine through. Share any personal experiences or knowledge about Elemis products that make you a great fit for the role.
Highlight Your Sales Skills: Make sure to emphasise your sales experience and how you've successfully driven sales in previous roles. Use specific examples to demonstrate how you’ve met or exceeded targets, as this is key for us at StudySmarter.
Customer Service is Key: We want to see that you understand the importance of exceptional customer service. Include examples of how you've handled client interactions, especially in challenging situations, to show that you can maintain high standards.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Tailor your language to match the job description and ensure your application reflects the attention to detail we value at StudySmarter.
How to prepare for a job interview at The Retail Appointment Live
✨Know Your Elemis Inside Out
Make sure you’re well-versed in the Elemis product range and treatments. Familiarise yourself with their key ingredients, benefits, and any recent promotions. This will not only show your passion for the brand but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve met or exceeded targets. Think of specific examples where you drove sales or improved customer engagement. This will demonstrate your ability to contribute to the team’s success.
✨Emphasise Customer Service Excellence
Be ready to share instances where you provided exceptional customer service. Highlight how you handled complaints or difficult situations, as this role requires a strong focus on client satisfaction and maintaining high standards.
✨Dress the Part
As a Skincare Specialist, your appearance matters. Dress professionally and in a way that reflects the Elemis brand. This shows that you understand the importance of presentation and are serious about the role.
