Senior Floor Manager

Senior Floor Manager

Liverpool Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and drive sales.
  • Company: Join a luxury accessories retailer known for exciting collaborations and a diverse product range.
  • Benefits: Enjoy up to 12% annual bonus, health insurance, life insurance, and a pension scheme.
  • Why this job: Be part of a dynamic team in a vibrant retail environment with growth opportunities.
  • Qualifications: Strong leadership and coaching skills; experience in retail management preferred.
  • Other info: Manage a team of 15-20 while ensuring stock availability and customer satisfaction.

The predicted salary is between 24000 - 32000 £ per year.

A luxury accessories retailer located in Liverpool is looking for a senior floor manager to ensure that the highest level of service is being delivered and customers are fully satisfied with their shopping experience. This retailer is loved by many due to its extensive product range that is promoted through exciting collaborations and events.

They are looking for a candidate with great people and coaching skills who can motivate their team and drive sales within the business whilst working closely with the operations team to ensure that there is maximum stock availability for the customers. The ideal candidate will display the ability to be a leader to a team of 15-20 people whilst being driven by commercial targets and displaying the ability to sell a variety of different product types.

The role is paying up to £32,000.

Company benefits:
  • Up to 12% Annual bonus
  • Health and life insurance
  • Pension scheme

Senior Floor Manager employer: The Retail Appointment Live

As a luxury accessories retailer in the vibrant city of Liverpool, we pride ourselves on being an exceptional employer that values our team members and their growth. With a supportive work culture that encourages collaboration and innovation, we offer competitive benefits including up to a 12% annual bonus, health and life insurance, and a pension scheme. Join us to lead a dynamic team, drive sales, and be part of exciting collaborations that make every day rewarding.
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Contact Detail:

The Retail Appointment Live Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Floor Manager

✨Tip Number 1

Familiarise yourself with the luxury accessories market, especially the brand's product range and recent collaborations. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the brand.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Think about specific situations where you motivated your team to achieve sales targets or improved customer satisfaction.

✨Tip Number 3

Network with current or former employees of the retailer on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.

✨Tip Number 4

Prepare to discuss your strategies for driving sales and managing stock availability. Think about how you would collaborate with the operations team to ensure customers have access to the products they want, as this is crucial for the role.

We think you need these skills to ace Senior Floor Manager

Leadership Skills
Coaching and Mentoring
Customer Service Excellence
Sales Strategy Development
Team Motivation
Stock Management
Commercial Awareness
Communication Skills
Conflict Resolution
Performance Management
Event Coordination
Analytical Skills
Adaptability
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Senior Floor Manager position. Tailor your application to highlight your relevant experience in customer service, team leadership, and sales.

Showcase Leadership Skills: In your CV and cover letter, provide specific examples of how you've successfully led teams in the past. Mention any coaching or mentoring experiences that demonstrate your ability to motivate others and drive performance.

Highlight Commercial Acumen: Emphasise your understanding of commercial targets and how you have previously contributed to achieving sales goals. Use metrics or achievements to quantify your impact in previous roles.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the luxury retail sector. Discuss why you are excited about this opportunity and how your values align with the retailer's commitment to customer satisfaction and product excellence.

How to prepare for a job interview at The Retail Appointment Live

✨Showcase Your Leadership Skills

As a Senior Floor Manager, you'll be leading a team of 15-20 people. Be prepared to discuss your previous leadership experiences and how you've motivated teams in the past. Use specific examples to illustrate your coaching skills and ability to drive sales.

✨Understand the Brand and Its Products

Research the luxury accessories retailer thoroughly. Familiarise yourself with their product range, recent collaborations, and events. This knowledge will not only impress the interviewers but also demonstrate your genuine interest in the brand and its offerings.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to handle difficult customers or resolve team conflicts. Practising these responses will help you articulate your thought process clearly during the interview.

✨Highlight Your Commercial Awareness

Since the role is driven by commercial targets, be ready to discuss how you can contribute to achieving sales goals. Share any relevant experience you have in driving sales and managing stock availability, as this will show your understanding of the business side of retail.

Senior Floor Manager
The Retail Appointment Live
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