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For Companies At a Glance
- Tasks: Engage with customers through calls and emails to upsell FinTech solutions.
- Company: Join ResultsCX, a leading customer experience partner for top global brands.
- Benefits: Enjoy remote work, attractive commissions, and comprehensive training.
- Why this job: Be part of a dynamic team with a fun culture and growth opportunities.
- Qualifications: Fluent in English and Italian, with sales experience and strong computer skills.
- Other info: Earn bonuses for referrals and enjoy a supportive work environment.
The predicted salary is between 20316 - 26000 £ per year.
Overview
Outbound Italian Sales Representative – United Kingdom (Remote)
We are seeking highly motivated and results-driven Sales professionals to join our dynamic team!
As an Outbound Sales Representative, you will be be expected to consistently exceed quarterly sales targets through building a rapport with customers and identifying sales opportunities while adhering to quality & compliance metrics. The role consists of working with a high volume of outbound calls and emails to existing customer leads that are provided daily.
We work with some of the most prestigious and well-known companies in the world and you will be provided with comprehensive sales and product training, as well as mentorship and coaching from management & senior representatives.
Salary: Base £25,396 + ON TARGET EARNINGS
Unlock your earning potential with a commission structure that allows you to earn up to 200% of your monthly sales target!
Working hours: 8 a.m. to 5 p.m. Location: Remote.
Responsibilities
- A competitive spirit and thrive under pressure, always striving for performance
- Proactive outreach to existing clientele with the aim to upsell new FinTech solutions
- Fully productive role – combination of calls (cold and warm) plus emails
- Pipeline management of a minimum of 200 managed opportunities and/or up to 1000 automated outreach opportunities
- Daily and Weekly reporting to Operations Team Leader on pipeline and sales progress
- Forecasting on sales volumes on a weekly & monthly basis
- Ecommerce research and self-prospecting may be required
- Account administration & record keeping
- Maintaining data hygiene and quality
- Consultative / Solution Selling approach to calls
- Assisting clients with the integration of new payment solutions on their websites
- Adhering to quality & compliance metrics
Benefits
- 3 weeks initial training
- 1:1 support for the first live month from a Performance Specialist
- Weekly coaching sessions for the first 3 months, moving to bi-weekly thereafter
- 2 months target-free commission payout to allow time to get comfortable in your new role
- Daily support from team leaders and peers
- Team calibration and peer-to-peer coaching
- Learning & Information Libraries to support ongoing development
- All equipment provided by the company
Why join our ResultsCX team?
- Private Healthcare Subsidy
- Employee Assistance Programme
- Access to Wisdom App – Your wellbeing companion with access to exclusive perks!
- Cycle to Work Scheme
- Annual Leave Purchase Scheme
- Retention Rewards Incentive
- Employee Referral Programme
- Pension Retirement Savings Account Scheme
Qualifications
- Fluency in English & Italian (C2 level)
- Minimum of 1 Year experience within Sales or Call Centre Role to be considered
- Excellent computer skills including experience with using Microsoft Office Suite
- Excellent communication skills, both oral and written
- A suitable remote working environment with a strong/stable private broadband connection essential
- CRM (Salesforce) experience preferred
- Knowledge of eCommerce preferred
- Target driven& self-accountable mindset
- Outgoing and confident personality
What’s Your Greater? Come find it at ResultsCX, APPLY NOW!
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
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Remote Sales Representative in UK - Bilingual Italian employer: The Results Companies
Contact Detail:
The Results Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Sales Representative in UK - Bilingual Italian
✨Tip Number 1
Familiarise yourself with the FinTech industry and the specific solutions that ResultsCX offers. Understanding the products will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your sales pitch in both English and Italian. Being bilingual is a huge advantage, so ensure you can switch seamlessly between languages while maintaining confidence and clarity in your communication.
✨Tip Number 3
Prepare for role-playing scenarios that mimic real sales calls. This will not only boost your confidence but also help you refine your consultative selling approach, which is crucial for this position.
✨Tip Number 4
Network with current or former employees of ResultsCX on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Remote Sales Representative in UK - Bilingual Italian
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience, particularly in outbound roles. Emphasise your fluency in both English and Italian, as well as any relevant CRM experience, especially with Salesforce.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific achievements in sales that demonstrate your ability to exceed targets and your proactive approach to customer engagement.
Showcase Relevant Skills: Highlight skills that are crucial for the role, such as excellent communication, consultative selling, and data management. Provide examples of how you've successfully used these skills in previous positions.
Prepare for Potential Questions: Think about common interview questions related to sales and customer service. Prepare answers that reflect your experience and how you can contribute to the company's success, especially in a remote setting.
How to prepare for a job interview at The Results Companies
✨Showcase Your Bilingual Skills
Since the role requires fluency in both English and Italian, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in Italian, so practice speaking confidently in both.
✨Highlight Your Sales Experience
Make sure to discuss your previous sales experience, especially in outbound roles. Share specific examples of how you exceeded targets or successfully managed a pipeline, as this will show your potential employer that you can thrive in a target-driven environment.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you may need to sell a product or handle objections. Practising these scenarios beforehand can help you feel more comfortable and showcase your consultative selling approach effectively.
✨Research the Company and Its Products
Familiarise yourself with ResultsCX and the FinTech solutions they offer. Understanding their products will not only help you answer questions more effectively but also demonstrate your genuine interest in the company and its mission.
