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- Tasks: Lead a vibrant café team and ensure exceptional guest experiences.
- Company: Premium brunch café in Central West London with a loyal customer base.
- Benefits: Competitive salary, KPI bonus, and potential salary increase after probation.
- Why this job: Join a dynamic environment and make a real impact in the hospitality scene.
- Qualifications: 5+ years as a General Manager in hospitality, with a focus on premium dining.
- Other info: Flexible hours with opportunities for career growth in a high-volume setting.
The predicted salary is between 45000 - 55000 £ per year.
We are an established, high-volume premium café and brunch concept in Central West London. This is a busy, daytime-led operation with strong weekend trade, high table turnover and a loyal customer base.
We are seeking an experienced General Manager who can lead from the front, manage performance commercially, and drive service standards in a fast-paced hospitality environment. This is a hands-on leadership role suited to a strong operator with over 5 years of Restaurant General Manager experience from an upmarket café, brunch or casual dining background.
Offer:
- £45,000 starting and up to £55,000 per year.
- 6-month probation with full performance review.
- Post-probation KPI bonus scheme (up to £4,000–£5,000 per annum).
- Opportunity to increase basic to £50,000 following performance review after 6 months.
- Full-time, permanent contract.
- You would need to be fully flexible to work to the business needs.
- 45 hours per week minimum (occasionally up to 55 hours during peak periods).
About us:
- Premium brunch and speciality coffee concept.
- Daytime trading model (with seasonal extensions).
- High footfall location in Central West London.
- Strong vegan, vegetarian and gluten-free offering.
- Indoor and outdoor seating.
- High-volume weekend service.
About you:
- You will be a strong communicator and guest-focused.
- Be obsessed with delivering an exceptional guest experience through a highly engaged and supported team.
- Minimum 5 years’ experience as a General Manager in hospitality.
- Background in premium café, brunch concept, high-volume restaurant or casual dining.
- Experience managing high table turnover environments.
- Proven ability to manage both Front of House and Back of House teams.
- Strong understanding of labour cost control, GP management and stock control.
- Confident using Excel for rota planning, staff cost analysis and margin tracking.
- Experience producing weekly operational reports.
General Manager - Upmarket Daytime Café in London employer: The Restaurant Recruiter
Contact Detail:
The Restaurant Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Upmarket Daytime Café in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know about upmarket cafés. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for delivering exceptional guest experiences shine through. Share stories from your past roles that highlight your leadership skills and ability to manage high-pressure situations.
✨Tip Number 3
Be proactive! Don’t just wait for job listings to pop up. Visit our website regularly and apply directly for positions that catch your eye. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! In the fast-paced world of hospitality, you might face some tricky questions during interviews. Think about how you would handle high table turnover or manage a busy weekend shift, and be ready to share your strategies.
We think you need these skills to ace General Manager - Upmarket Daytime Café in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the café and brunch scene shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Highlight Relevant Experience: Make sure to emphasise your experience as a General Manager in similar environments. We’re looking for someone with a strong background in high-volume cafés or casual dining, so don’t hold back on showcasing your achievements in these areas.
Be Specific About Your Skills: We want to know how you’ve managed teams and improved service standards in the past. Use specific examples to demonstrate your skills in labour cost control, stock management, and team leadership. This will help us see how you can contribute to our café.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at The Restaurant Recruiter
✨Know Your Café Inside Out
Before the interview, make sure you’re familiar with the café's concept, menu, and customer base. Research their unique offerings, especially their vegan, vegetarian, and gluten-free options. This will show your genuine interest and help you discuss how you can enhance their guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Discuss specific situations where you improved service standards or managed high table turnover. This will demonstrate your hands-on leadership style and ability to drive performance.
✨Be Ready with Financial Insights
Brush up on your knowledge of labour cost control, GP management, and stock control. Be prepared to discuss how you’ve used Excel for rota planning and margin tracking in previous roles. This will highlight your commercial acumen and readiness to manage the café’s financial health.
✨Engage with Their Vision
Understand the café's mission and values, and think about how your experience aligns with them. Be ready to share your vision for enhancing the café's daytime trading model and how you can contribute to its growth. This shows that you’re not just looking for a job, but are genuinely invested in their success.
