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- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join the Boparan Restaurant Group, a dynamic hospitality leader.
- Benefits: Enjoy 50% off meals, performance bonuses, and flexible working hours.
- Why this job: Be at the forefront of redefining dining with diverse brands under one roof.
- Qualifications: Passion for people and experience in leading teams.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Lead the Front of House Team at Our Dynamic Restaurant Hub! Join the Revolution in Dining! At Our Restaurant Hub, we’re redefining the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine leading in a space where Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's come together under one roof. We’re not just serving meals; we’re creating memorable experiences for every guest.
Why This Role Is Special: As a Front of House Team Leader, you’ll be at the heart of our operation, ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors. You’ll lead by example, driving our team to deliver top-tier service while maintaining the vibrant, welcoming atmosphere we’re known for.
Your Key Responsibilities:
- Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
- Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
- Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
- Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
- Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
- Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.
What We Offer:
- Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
- Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus more perks!
- Career Growth: Opportunities for development within our diverse group of brands.
- Flexible Working: We value work-life balance and offer flexibility to suit your needs.
Are You the Leader We’re Looking For? If you’re passionate about people, driven to deliver excellence, and ready to lead a dynamic team, we want you! Step into a role where your leadership and dedication will shape unforgettable dining experiences. Apply Now and Start Your Journey with Us!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values:
- Honest: Acting with integrity in everything we do.
- Hardworking: Giving our best, every day.
- Hungry: Always striving for growth and excellence.
- Heart: Caring deeply about our people, our guests, and our communities.
The Restaurant Hub in Tamworth located upstairs in the Sainsbury's Supermarket and overlooking the store, we’re on the Ventura Retail Park making it the perfect place to unwind and refuel before or after a full day of shopping.
FOH Supervisor in Tamworth employer: The Restaurant Hub
Contact Detail:
The Restaurant Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor in Tamworth
✨Tip Number 1
Get to know the restaurant scene! Familiarise yourself with the brands at our hub and their unique offerings. This way, you can chat confidently about them during your interview and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've inspired a team or handled customer feedback like a pro. We want to see how you can bring that energy to our Front of House team!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a vibrant dining environment. Show up looking sharp and ready to lead, reflecting the welcoming atmosphere we pride ourselves on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen to join our revolution in dining right from the start!
We think you need these skills to ace FOH Supervisor in Tamworth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating memorable dining experiences and leading a team. Share your love for hospitality and what makes you excited about this opportunity.
Tailor Your CV: Make sure your CV is tailored to the Front of House Supervisor role. Highlight relevant experience and skills that align with our values of honesty, hard work, hunger for growth, and heart. We’re looking for leaders who can inspire excellence, so showcase your leadership experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our dynamic restaurant hub. Use it to explain how your previous experiences have prepared you for this role and how you plan to uphold our brand standards. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at The Restaurant Hub
✨Know the Brands Inside Out
Before your interview, take some time to research each brand under the Boparan Restaurant Group. Understand their unique selling points and what makes them special. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to inspire and lead your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated others and ensured excellent service.
✨Emphasise Customer Satisfaction
Customer satisfaction is key in this role. Be ready to discuss how you've dealt with customer feedback in the past. Share specific instances where you turned a negative experience into a positive one, showcasing your problem-solving skills and commitment to guest satisfaction.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Talk about why you love working in this field and how you plan to create memorable experiences for guests. Your passion can set you apart from other candidates!
