At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join Boparan Restaurant Group, a dynamic hospitality leader with diverse brands.
- Benefits: Enjoy 50% off meals, performance bonuses, and flexible working hours.
- Why this job: Be at the forefront of redefining dining while developing your leadership skills.
- Qualifications: Passion for people and a drive for excellence in customer service.
- Other info: Great career growth opportunities in a supportive and fun environment.
The predicted salary is between 28800 - 43200 £ per year.
Lead the Front of House Team at Our Dynamic Restaurant Hub! Join the Revolution in Dining! At Our Restaurant Hub, we’re redefining the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine leading in a space where Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's come together under one roof. We’re not just serving meals; we’re creating memorable experiences for every guest.
Why This Role Is Special:
As a Front of House Team Leader, you’ll be at the heart of our operation, ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors. You’ll lead by example, driving our team to deliver top-tier service while maintaining the vibrant, welcoming atmosphere we’re known for.
Your Key Responsibilities:
- Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
- Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
- Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
- Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
- Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
- Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.
What We Offer:
- Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
- Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus more perks!
- Career Growth: Opportunities for development within our diverse group of brands.
- Flexible Working: We value work-life balance and offer flexibility to suit your needs.
Are You the Leader We’re Looking For?
If you’re passionate about people, driven to deliver excellence, and ready to lead a dynamic team, we want you! Step into a role where your leadership and dedication will shape unforgettable dining experiences. Apply Now and Start Your Journey with Us!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
Our Sevenoaks Restaurant Hub is located upstairs in the Sainsbury’s Supermarket just off the M26, we’re open all day and with takeaway and delivery available we’ve got something for everyone.
FOH Supervisor in Sevenoaks employer: The Restaurant Hub
Contact Detail:
The Restaurant Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor in Sevenoaks
✨Tip Number 1
Get to know the restaurant scene! Familiarise yourself with the brands we have at our hub. When you walk in for an interview, being able to chat about Carluccio's or Gourmet Burger Kitchen shows you're genuinely interested and ready to lead.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've inspired a team or turned a tough situation into a win. We want to see how you can motivate others to deliver that top-tier service we pride ourselves on.
✨Tip Number 3
Be prepared to discuss customer satisfaction! Have some stories ready about how you've handled feedback or improved guest experiences. This role is all about creating memorable moments, so let us know how you can contribute!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining our dynamic team. Don’t miss out on the chance to be part of something special at our Restaurant Hub!
We think you need these skills to ace FOH Supervisor in Sevenoaks
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating memorable dining experiences and leading a team. Share your love for hospitality and what makes you excited about this opportunity.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who can inspire excellence and develop their team, so mention any past leadership roles or training experiences that showcase your abilities.
Be Professional Yet Personable: While we appreciate a friendly tone, remember to keep it professional. Use clear language and structure your application well. We want to get to know the real you, but also see that you can communicate effectively in a work environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our dynamic team!
How to prepare for a job interview at The Restaurant Hub
✨Know the Brands Inside Out
Before your interview, make sure you research each brand under the Boparan Restaurant Group. Understand their unique offerings and what makes them special. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired excellence or handled customer feedback effectively. This will demonstrate your capability to lead the Front of House Team and create memorable experiences.
✨Emphasise Customer Satisfaction
Be ready to discuss how you prioritise customer satisfaction in your previous roles. Share stories about turning challenges into opportunities and how you ensure every guest leaves with a smile. This aligns perfectly with the restaurant's mission and values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.