FOH Supervisor in London

FOH Supervisor in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
  • Company: Join Boparan Restaurant Group, a dynamic hospitality leader with diverse brands.
  • Benefits: Enjoy 50% off meals, performance bonuses, and flexible working hours.
  • Why this job: Be at the heart of a revolutionary dining experience and inspire excellence.
  • Qualifications: Passion for people and leadership skills are essential.
  • Other info: Great career growth opportunities in a supportive environment.

The predicted salary is between 30000 - 42000 £ per year.

Lead the Front of House Team at Our Dynamic Restaurant Hub! Join the Revolution in Dining! At Our Restaurant Hub, we’re redefining the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine leading in a space where Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's come together under one roof. We’re not just serving meals; we’re creating memorable experiences for every guest.

Why This Role Is Special: As a Front of House Team Leader, you’ll be at the heart of our operation, ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors. You’ll lead by example, driving our team to deliver top-tier service while maintaining the vibrant, welcoming atmosphere we’re known for.

Your Key Responsibilities:

  • Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
  • Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
  • Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
  • Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
  • Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
  • Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.

What We Offer:

  • Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
  • Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus more perks!
  • Career Growth: Opportunities for development within our diverse group of brands.
  • Flexible Working: We value work-life balance and offer flexibility to suit your needs.

Are You the Leader We’re Looking For? If you’re passionate about people, driven to deliver excellence, and ready to lead a dynamic team, we want you! Step into a role where your leadership and dedication will shape unforgettable dining experiences. Apply Now and Start Your Journey with Us!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

  • Honest – Acting with integrity in everything we do.
  • Hardworking – Giving our best, every day.
  • Hungry – Always striving for growth and excellence.
  • Heart – Caring deeply about our people, our guests, and our communities.

You’ll find our Sydenham Restaurant Hub by the checkouts inside the Sainsbury’s Supermarket on the Bell Green Retail Park next to the Pool River. Just a short walk from Sydenham Tube station you’ll find a variety of tasty treats and filling meals with something to satisfy the whole family.

FOH Supervisor in London employer: The Restaurant Hub

At Boparan Restaurant Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values integrity, hard work, and personal growth. As a Front of House Supervisor at our Sydenham Restaurant Hub, you'll enjoy generous discounts, performance-based rewards, and flexible working arrangements, all while leading a passionate team dedicated to creating memorable dining experiences. Join us in a dynamic environment where your leadership will not only shape the guest experience but also foster your own career development within our diverse group of beloved brands.
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Contact Detail:

The Restaurant Hub Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land FOH Supervisor in London

✨Tip Number 1

Get to know the restaurant scene! Familiarise yourself with the brands we have at our hub. When you walk in for an interview, drop some knowledge about Carluccio's or Gourmet Burger Kitchen. It shows you're genuinely interested and ready to lead!

✨Tip Number 2

Practice your leadership skills before the big day! Gather a few mates and role-play different scenarios you might face as a FOH Supervisor. This will help you feel more confident and prepared to inspire excellence in your team.

✨Tip Number 3

Don’t just focus on your experience; share your passion for creating memorable dining experiences! Talk about how you’ve turned customer feedback into opportunities in the past. We love hearing about your heart for hospitality!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team. Let’s make this happen together!

We think you need these skills to ace FOH Supervisor in London

Leadership Skills
Customer Service Excellence
Team Development
Operational Management
Problem-Solving Skills
Communication Skills
Mentoring and Training
Attention to Detail
Health and Safety Compliance
Brand Representation
Adaptability
Conflict Resolution
Performance Management
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating memorable dining experiences and leading a fantastic team.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. We’re looking for leaders who can inspire excellence, so showcase any past roles where you’ve done just that!

Be Authentic: Don’t be afraid to let your personality come through in your writing. We value honesty and heart, so share your unique story and what drives you to work in hospitality.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our dynamic team!

How to prepare for a job interview at The Restaurant Hub

✨Know the Brands Inside Out

Before your interview, make sure you’re familiar with all the brands under the Boparan Restaurant Group. Understand their unique offerings and what makes each one special. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

As a Front of House Supervisor, you'll need to inspire and lead your team. Prepare examples from your past experiences where you've successfully mentored or developed team members. Highlight how you’ve handled challenges and turned them into opportunities for growth.

✨Emphasise Customer Satisfaction

Customer experience is at the heart of this role. Be ready to discuss how you’ve previously dealt with customer feedback, both positive and negative. Share specific instances where you’ve gone above and beyond to ensure guests leave with a smile.

✨Align with Their Values

Familiarise yourself with the core values of the Boparan Restaurant Group: Honest, Hardworking, Hungry, and Heart. Think about how these values resonate with you and prepare to discuss how you embody them in your work ethic and interactions with others.

FOH Supervisor in London
The Restaurant Hub
Location: London
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