At a Glance
- Tasks: Lead a dynamic team and drive restaurant success while creating memorable guest experiences.
- Company: Join Boparan Restaurant Group, a diverse and innovative hospitality leader.
- Benefits: Enjoy performance bonuses, generous discounts, and flexible working opportunities.
- Other info: Embrace a culture of growth, integrity, and teamwork in a vibrant environment.
- Why this job: Step up your leadership game and pave your way to becoming a General Manager.
- Qualifications: Previous management experience in fast-paced hospitality and a passion for guest satisfaction.
The predicted salary is between 31000 - 40000 £ per year.
Ready to take the next step in your leadership career? At our restaurant hub, we’re breaking new ground by bringing together a diverse range of beloved brands from the Boparan Restaurant Group under one roof. Imagine a place where guests can savour the flavours of Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's—all in one location. We’re not just serving food; we’re creating memorable dining experiences for every customer.
Why This Role Is Special
As Deputy General Manager, you'll be the General Manager's trusted partner and play a key role in leading the restaurant's success. You'll help drive commercial performance, develop future leaders, and ensure every guest receives an exceptional experience. This is more than a management role—it's an opportunity to build the skills, confidence, and experience needed to become a future General Manager. You'll lead from the front, inspire your team, and take ownership of key areas of the business while helping deliver outstanding operational standards and financial results.
What You'll Be Doing
- Lead From the Front
- Drive Business Performance
- Develop Great People
- Create Exceptional Guest Experiences
- Build a Winning Team
- Deliver Operational Excellence
- Champion Continuous Improvement
What We're Looking For
- Previous management experience within a fast-paced hospitality, restaurant, or retail environment.
- A strong people leader who enjoys coaching and developing others.
- Commercially aware with an understanding of sales, labour, and profitability.
- Passionate about delivering exceptional guest experiences.
- Highly organised with the ability to thrive under pressure.
- Ambitious, driven, and ready to take the next step towards a General Manager role.
What We Offer:
- Performance-Based Bonuses: Rewarding your hard work and results.
- Generous Discounts: 50% off at all our brands for you and 5 friends—plus more!
- Exclusive Perks: Access to discounts from over 1,000 retailers and restaurants via our BRG Spark App.
- Financial & Wellbeing Support: Free mortgage advice, advanced pay access, and healthcare benefits.
- Career Growth: Explore endless opportunities across our diverse group of brands.
- Flexible Working: We understand the need for balance and offer flexible working opportunities.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values:
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
Deputy Manager in London employer: The Restaurant Hub
At Boparan Restaurant Group, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Deputy Manager, you'll not only lead a dynamic team in delivering outstanding dining experiences but also benefit from performance-based bonuses, generous discounts, and extensive career growth opportunities across our diverse brands. With a commitment to employee wellbeing and flexible working arrangements, we ensure that our team members thrive both professionally and personally in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Restaurant Hub. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Restaurant Hub
Don't be shy about reaching out to The Restaurant Hub directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Restaurant Hub and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Restaurant Hub
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
