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- Tasks: Be the welcoming face of our restaurant, greeting guests and ensuring a fantastic dining experience.
- Company: Join Boparan Restaurant Group, a vibrant hospitality group with beloved brands under one roof.
- Benefits: Enjoy 50% off meals for you and friends, flexible hours, and opportunities for growth.
- Why this job: Create memorable moments for guests in a supportive, fun, and fast-paced environment.
- Qualifications: Enthusiastic, customer-focused individuals who thrive in a busy setting are encouraged to apply.
- Other info: Located in Sevenoaks, we offer takeaway and delivery options for everyone.
The predicted salary is between 12000 - 18000 £ per year.
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Join Our Front of House Team and Create Memorable Dining Experiences!
Be the Face of Our Restaurant Hub!
At Our Restaurant Hub, we’re bringing together a vibrant mix of beloved brands from the Boparan Restaurant Group, including Carluccio\’s Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden\’s—all under one roof. We’re not just serving food; we’re creating moments that make people smile.
Why This Role Is Special:
As a Front of House Team Member, you’ll be the warm, welcoming face of our restaurant. You’ll play a key role in making every guest feel valued and ensuring they have an outstanding dining experience. Whether it’s greeting customers, taking orders, or serving delicious food, your friendly personality and attention to detail will set the tone for a great meal.
Your Key Responsibilities:
- Greet and Seat: Welcome every guest with a smile, making them feel at home from the moment they walk in.
- Take Orders: Provide excellent service by taking orders accurately and efficiently, answering any questions with a positive attitude.
- Serve with a Smile: Deliver food and drinks to the table promptly, ensuring everything is perfect for the guest.
- Customer Care: Handle any special requests or concerns with professionalism and a can-do spirit.
- Keep it Clean: Maintain a tidy and organised front-of-house area, ensuring a pleasant environment for guests.
- Team Collaboration: Work closely with your team to ensure seamless service from start to finish.
What We Offer:
- Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus additional perks!
- Training and Development: Opportunities to grow your skills and advance in your career.
- Supportive Environment: Join a team that values collaboration and mutual support.
- Flexible Hours: We offer flexible working schedules to fit your lifestyle.
Are You the Team Member We’re Looking For?
If you’re enthusiastic, customer-focused, and love working in a fast-paced environment, we’d love to meet you! Join us and be a part of creating amazing dining experiences that keep our guests coming back.
Apply Now and Start Your Journey with Us!
Boparan Restaurant Group (BRG) is agrowing hospitality groupcommitted to striving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.
At BRG, we live by our core values:
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.
Our Sevenoaks Restaurant Hub is located upstairs in the Sainsbury’s Supermarket just off the M26, we’re open all day and with takeaway and delivery available we’ve got something for everyone.
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Front of House Team Member employer: The Restaurant Hub
Contact Detail:
The Restaurant Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the brands under the Boparan Restaurant Group. Knowing the menu and unique offerings of each restaurant will help you engage with guests and answer their questions confidently.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Demonstrating a friendly and approachable attitude can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. Highlight specific examples where you've successfully managed multiple tasks while maintaining a positive guest experience.
✨Tip Number 4
Emphasise your teamwork abilities. Share instances where you've collaborated effectively with colleagues to enhance service delivery, as this role requires strong team collaboration.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities they are looking for in a Front of House Team Member. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the restaurant industry. Mention specific aspects of the company and its values that resonate with you, and explain why you would be a great fit for their team.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or hospitality. Use specific examples to demonstrate your ability to greet customers warmly, take orders accurately, and handle special requests with professionalism.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Front of House role.
How to prepare for a job interview at The Restaurant Hub
✨Show Your Enthusiasm
As a Front of House Team Member, your energy and enthusiasm are key. Make sure to express your passion for customer service and creating memorable dining experiences during the interview.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss examples of how you've worked effectively in a team before, highlighting your ability to support colleagues and contribute to a positive atmosphere.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face. Be ready to share how you would handle special requests or complaints with professionalism and a positive attitude.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview to reflect the welcoming and professional image that the restaurant hub aims to project.
