Team Members

Team Members

Full-Time No home office possible
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The Restaurant Group

At a Glance

  • Tasks: Create unforgettable guest experiences and deliver excellent service in a fast-paced environment.
  • Company: Join The Restaurant Group, a leading hospitality business in the UK.
  • Benefits: Enjoy free meals, up to 30% discount, and access to great training opportunities.
  • Why this job: Be part of a fun team and celebrate success while making a real impact.
  • Qualifications: Great people skills and a positive attitude; experience is a plus but not essential.
  • Other info: Flexible hours with early shifts and a commitment to inclusivity and diversity.

Join one of the UK's leading hospitality businesses as a Team Member. In return you'll get free meals on shift, up to 30% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits.

Create unforgettable guest experiences! From delivering warm welcomes and giving great service over the counter, to making mouth-watering recommendations and being a supportive team player, let's have fun and celebrate success!

We'd love you to have experience in a customer facing role, but it's not essential. You're someone who can provide excellent hospitality to our guests, no matter what time they are dining with us; airport shifts can start as early as 3am. Early starts mean early finishes!

The Restaurant Group (TRG) has nearly 300 restaurants and pub restaurants throughout the UK. Our portfolio includes our Concessions business that trades mostly in UK airports, wagamama's and Barburrito. At TRG, we believe that our people are our business, and we strive to create great places to work that support our team members to be the best they can be and provide rewarding careers.

What’s in it for you…

  • Free meal whenever you work
  • Up to 30% discount at all our brands and no limit on number of guests, incl. wagamama.
  • Duty free discounts excluding alcohol and cigarettes.
  • Access to a great discount platform, saving you money on everyday purchases and so much more.
  • Wagestream platform to access your wages as they are earned.
  • Superb training and development, apprenticeships open to all.

What we’re looking for in our Team Members:

  • Great people skills.
  • Excellent organisational and multitasking abilities.
  • Ability to maintain a positive attitude in a fast-paced airport environment.
  • Flexibility in hours, airport shifts can start at 3am.
  • Also be able to provide a 5 year work/education/personal reference history and undertake a criminal record check.

We’re committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices! And we are a disability confident employer. We want every candidate to have the opportunity to succeed; we will ask if you need any adjustments during the application and interview process to be your best!

Team Members employer: The Restaurant Group

The Restaurant Group is an exceptional employer located in Hounslow, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like free meals on shift, generous discounts across our brands, and access to comprehensive training and development opportunities, we empower our team members to thrive in their careers while creating memorable experiences for our guests. Join us and be part of a diverse and inclusive environment where your contributions are valued and celebrated.
The Restaurant Group

Contact Detail:

The Restaurant Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Members

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on The Restaurant Group. Familiarise yourself with their brands and values. This will help you connect better during the conversation and show that you're genuinely interested.

✨Tip Number 2

Practice your people skills! Since this role is all about creating unforgettable guest experiences, think of examples from your past where you've provided excellent service. Be ready to share these stories during your interview to showcase your hospitality skills.

✨Tip Number 3

Be flexible and positive! The job requires early starts and a can-do attitude in a fast-paced environment. Show that you're adaptable and ready to tackle any challenge that comes your way. A positive vibe goes a long way!

✨Tip Number 4

Apply through our website! We want to make it easy for you to join our team. Head over to our careers page and submit your application directly. It’s the best way to ensure your application gets noticed!

We think you need these skills to ace Team Members

Customer Service Skills
People Skills
Organisational Skills
Multitasking Abilities
Positive Attitude
Flexibility
Teamwork
Communication Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and how you can create unforgettable guest experiences.

Tailor Your Application: Make sure to tailor your application to the Team Member role. Highlight any relevant experience, even if it’s not in hospitality, and explain how your skills can contribute to our team at The Restaurant Group.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key skills and experiences are easy to spot. A well-structured application helps us see why you’d be a great fit!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at The Restaurant Group

✨Know the Company

Before your interview, take some time to research The Restaurant Group. Familiarise yourself with their brands, values, and what makes them stand out in the hospitality industry. This will not only show your interest but also help you tailor your answers to align with their mission.

✨Showcase Your People Skills

As a Team Member, great people skills are essential. Prepare examples from your past experiences where you've successfully interacted with customers or worked as part of a team. Highlighting your ability to create positive guest experiences will resonate well with the interviewers.

✨Be Ready for Flexibility

Since shifts can start as early as 3am, be prepared to discuss your availability and flexibility. Show that you're willing to adapt to the needs of the business, which is crucial in a fast-paced environment like an airport.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team culture, or how success is measured in the role. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.

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