At a Glance
- Tasks: Lead a vibrant team in delivering exceptional service and smooth operations.
- Company: Join The Restaurant Group, home to diverse restaurants and pubs across the UK.
- Benefits: Enjoy free meals, bonuses, discounts, and access to wage streaming.
- Other info: Opportunities for superb training and career development await you.
- Why this job: Be a mentor and inspire your crew while making customers raving fans.
- Qualifications: Experience in the restaurant industry and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities
- Someone with restaurant industry and hospitality know‑how, preferably in a quick‑service environment.
- A mentor who can inspire and coach the crew to greatness.
- Ability to interpret the P&L into actions.
- Strong communication skills.
About the role
Embracing the essence of our Familia at The Restaurant Group (TRG), we celebrate our diverse range of restaurants and pubs across the UK, including airport concessions, Wagamama, pubs, and Barburrito – the heart of our burrito passion. Join our Familia as a General Manager and bring your passion for exceptional service and team unity to our vibrant atmosphere. We're seeking a leader who sees the big picture, values collaboration, and is driven to make every customer a raving fan. As the heart of our operation, you'll empower your team to embody our high standards, fostering a culture of care, support, and respect. Your resilient spirit will guide the team to deliver smooth daily operations, while nurturing relationships that help us grow as the most loved burrito brand.
Benefits
- Free meal whenever you work.
- Bonus paid twice a year.
- Up to 30% discount at all our brands with no limit on number of guests, including Wagamama.
- Access to a discount platform saving you money on everyday purchases.
- Wagestream platform to access your wages as they are earned.
- Superb training and development, apprenticeships open to all.
General Manager employer: The Restaurant Group
At The Restaurant Group, we pride ourselves on being an exceptional employer that values diversity and teamwork within our vibrant restaurant environment. As a General Manager, you will not only enjoy fantastic benefits like free meals and generous discounts but also have access to superb training and development opportunities that empower your career growth. Join us in fostering a culture of care and respect, where your leadership can inspire greatness in your team and create memorable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Restaurant Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Restaurant Group
Don't be shy about reaching out to The Restaurant Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Restaurant Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Restaurant Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
