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For Companies At a Glance
- Tasks: Create unforgettable guest experiences and provide excellent service in a fast-paced environment.
- Company: Join The Restaurant Group, a leading hospitality business with nearly 300 locations across the UK.
- Benefits: Enjoy free meals on shift, up to 30% discount at all brands, and access to a great discount platform.
- Why this job: Be part of a fun team that celebrates success and offers excellent career opportunities.
- Qualifications: Great people skills and a positive attitude; customer-facing experience is a plus but not essential.
- Other info: Flexible hours with early shifts starting as early as 3am; inclusive environment for all.
Overview
Join one of the UK\’s leading hospitality businesses as a Team Member. In return you\’ll get free meals on shift, up to 30% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits.
Create unforgettable guest experiences! From delivering warm welcomes and giving great service over the counter, to making mouth-watering recommendations and being a supportive team player, let\’s have fun and celebrate success! We\’d love you to have experience in a customer facing role, but it\’s not essential.
You\’re someone who can provide excellent hospitality to our guests, no matter what time they are dining with us, airport shifts can start as early as 3am. Early starts mean early finishes!
The Restaurant Group (TRG) has nearly 300 restaurants and pub restaurants throughout the UK, our portfolio includes our Concessions business that trades mostly in UK airports, wagamama\’s and Barburrito.
At TRG, we believe that our people are our business, and we strive to create great places to work that support our team members to be the best they can be and provide rewarding careers.
What’s in it for you
- Free meal whenever you work
- Up to 30% discount at all our brands and no limit on number of guests, incl. wagamama.
- Duty free discounts excluding alcohol and cigarettes.
- Access to a great discount platform, saving you money on everyday purchases and so much more.
- Wagestream platform to access your wages as they are earned.
- Superb training and development, apprenticeships open to all.
What we\’re looking for in our Team Members
- Great people skills.
- Excellent organisational and multitasking abilities.
- Ability to maintain a positive attitude in a fast-paced airport environment.
- Flexibility in hours, airport shifts can start at 3am.
- Also be able to provide a 5 year work/education/personal reference history and undertake a criminal record check.
We’re committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices! And we are a disability confident employer. We want every candidate to have the opportunity to succeed, we will ask if you need any adjustments during the application and interview process to be your best!
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Team Member employer: The Restaurant Group Ltd
Contact Detail:
The Restaurant Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the specific brands under The Restaurant Group, like wagamama and Barburrito. Knowing their menus and customer service style can help you stand out during any informal chats or interviews.
✨Tip Number 2
Highlight your people skills in conversations with current employees or during networking events. Being personable and showing that you can connect with others is crucial in a hospitality role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns, especially early starts. Showing that you're adaptable and willing to work at various times will make you a more attractive candidate.
✨Tip Number 4
If you have any previous experience in customer-facing roles, think of specific examples where you provided excellent service. Sharing these stories can demonstrate your capability and enthusiasm for the role.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer-facing roles, even if it's not extensive. Emphasise your people skills and ability to work in a fast-paced environment, as these are key for the Team Member position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hospitality industry. Mention specific reasons why you want to work for The Restaurant Group and how you can contribute to creating unforgettable guest experiences.
Highlight Flexibility: Since the role requires flexibility with early shifts, make sure to mention your availability clearly in your application. This shows that you understand the demands of the job and are willing to adapt.
Showcase Your Organisational Skills: In your application, provide examples of how you've successfully managed multiple tasks or maintained a positive attitude in challenging situations. This will demonstrate your organisational abilities and suitability for the role.
How to prepare for a job interview at The Restaurant Group Ltd
✨Showcase Your People Skills
As a Team Member, excellent people skills are crucial. Be prepared to share examples of how you've successfully interacted with customers in the past, even if it's from a different role. Highlight your ability to create positive experiences.
✨Demonstrate Organisational Skills
In a fast-paced environment like an airport, being organised is key. Discuss any experiences where you had to multitask or manage your time effectively. This will show that you can handle the demands of the job.
✨Emphasise Flexibility
With shifts starting as early as 3am, flexibility is essential. Make sure to express your willingness to work varied hours and adapt to the needs of the business. This shows you're committed and ready to contribute.
✨Prepare for Questions on Inclusivity
TRG values diversity and inclusivity. Be ready to discuss how you can contribute to a welcoming environment for all guests and team members. Sharing your perspective on inclusivity can set you apart from other candidates.
