At a Glance
- Tasks: Create unforgettable guest experiences and deliver excellent service in a fast-paced environment.
- Company: Join one of the UK's leading hospitality businesses with a focus on teamwork and fun.
- Benefits: Enjoy free meals, up to 30% discount, and access to great discounts on everyday purchases.
- Other info: Inclusive workplace that values diverse perspectives and offers superb training opportunities.
- Why this job: Be part of a dynamic team and celebrate success while developing your career.
- Qualifications: Customer-facing experience is a plus, but a positive attitude and flexibility are key.
The predicted salary is between 24960 - 26000 £ per year.
Join one of the UK's leading hospitality businesses as a Team Member. In return you'll get free meals on shift, up to 30% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits.
Create unforgettable guest experiences! From delivering warm welcomes and giving great service over the counter, to making mouth-watering recommendations and being a supportive team player, let's have fun and celebrate success!
We'd love you to have experience in a customer facing role, but it's not essential. You're someone who can provide excellent hospitality to our guests, no matter what time they are dining with us; airport shifts can start as early as 3am. Early starts mean early finishes!
The Restaurant Group (TRG) has nearly 300 restaurants and pub restaurants throughout the UK, our portfolio includes our Concessions business that trades mostly in UK airports, wagamama's and Barburrito. At TRG, we believe that our people are our business, and we strive to create great places to work that support our team members to be the best they can be and provide rewarding careers.
What's in it for you...
- Free meal whenever you work
- Up to 30% discount at all our brands and no limit on number of guests, incl. wagamama.
- Duty free discounts excluding alcohol and cigarettes.
- Access to a great discount platform, saving you money on everyday purchases and so much more.
- Wagestream platform to access your wages as they are earned.
- Superb training and development, apprenticeships open to all.
What we're looking for in our Team Members
- Excellent organisational and multitasking abilities.
- Ability to maintain a positive attitude in a fast-paced airport environment.
- Flexibility in hours, airport shifts can start at 3am.
- Also be able to provide a 5 year work/education/personal reference history and undertake a criminal record check.
We’re committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices! And we are a disability confident employer. We want every candidate to have the opportunity to succeed, we will ask if you need any adjustments during the application and interview process to be your best!
Team Member employer: The Restaurant Group Ltd
Join The Restaurant Group (TRG), one of the UK's leading hospitality businesses, where we prioritise our team members' growth and well-being. Enjoy fantastic benefits such as free meals on shift, generous discounts across our brands, and access to superb training and development opportunities in a vibrant airport environment. With a commitment to inclusivity and celebrating diverse voices, TRG is dedicated to creating a supportive workplace that empowers you to deliver unforgettable guest experiences while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Restaurant Group Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Restaurant Group Ltd
Don't be shy about reaching out to The Restaurant Group Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Restaurant Group Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Restaurant Group Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
