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- Tasks: Create unforgettable guest experiences and provide excellent service in a fast-paced environment.
- Company: Join The Restaurant Group, a leading hospitality business with nearly 300 locations across the UK.
- Benefits: Enjoy free meals on shift, up to 30% discount at all brands, and access to a great discount platform.
- Why this job: Be part of a fun team that celebrates success and offers excellent career opportunities.
- Qualifications: Great people skills and a positive attitude; customer-facing experience is a plus but not essential.
- Other info: Flexible hours with early shifts starting as early as 3am; inclusive environment for all.
The predicted salary is between 24000 - 36000 £ per year.
Join one of the UK\’s leading hospitality businesses as a Team Member. In return you\’ll get free meals on shift, up to 30% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits.
Create unforgettable guest experiences! From delivering warm welcomes and giving great service over the counter, to making mouth-watering recommendations and being a supportive team player, let\’s have fun and celebrate success! We\’d love you to have experience in a customer facing role, but it\’s not essential.
You\’re someone who can provide excellent hospitality to our guests, no matter what time they are dining with us, airport shifts can start as early as 3am. Early starts mean early finishes!
The Restaurant Group (TRG) has nearly 300 restaurants and pub restaurants throughout the UK, our portfolio includes our Concessions business that trades mostly in UK airports, wagamama\’s and Barburrito.
At TRG, we believe that our people are our business, and we strive to create great places to work that support our team members to be the best they can be and provide rewarding careers.
What\’s in it for you…
- Free meal whenever you work
- Up to 30% discount at all our brands and no limit on number of guests, incl. wagamama.
- Duty free discounts excluding alcohol and cigarettes.
- Access to a great discount platform, saving you money on everyday purchases and so much more.
- Wagestream platform to access your wages as they are earned.
- Superb training and development, apprenticeships open to all.
What we\’re looking for in our Team Members
- Great people skills.
- Excellent organisational and multitasking abilities.
- Ability to maintain a positive attitude in a fast-paced airport environment.
- Flexibility in hours, airport shifts can start at 3am.
- Also be able to provide a 5 year work/education/personal reference history and undertake a criminal record check.
We’re committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices! And we are a disability confident employer. We want every candidate to have the opportunity to succeed, we will ask if you need any adjustments during the application and interview process to be your best!
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Team Member employer: The Restaurant Group Ltd
Contact Detail:
The Restaurant Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the specific brands under The Restaurant Group. Knowing their menus and unique selling points can help you stand out during interviews, as it shows your genuine interest in the company.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's not in hospitality. Be ready to share specific examples of how you've provided excellent service or handled difficult situations.
✨Tip Number 3
Prepare for questions about working in a fast-paced environment. Think of scenarios where you've successfully managed multiple tasks at once, especially in high-pressure situations, to demonstrate your organisational skills.
✨Tip Number 4
Be flexible and open about your availability, especially regarding early shifts. Showing that you're willing to adapt to the needs of the business can make you a more attractive candidate.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer-facing roles, even if it's not extensive. Emphasise your people skills and ability to work in a fast-paced environment, as these are key for the Team Member position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hospitality industry. Mention specific reasons why you want to work for The Restaurant Group and how you can contribute to creating unforgettable guest experiences.
Highlight Flexibility: Since the role requires flexibility with early shifts, make sure to mention your availability clearly in your application. This shows that you understand the demands of the job and are willing to adapt.
Prepare for Questions: Think about potential interview questions related to customer service and teamwork. Be ready to share examples from your past experiences that demonstrate your ability to provide excellent hospitality and work well with others.
How to prepare for a job interview at The Restaurant Group Ltd
✨Showcase Your People Skills
As a Team Member, excellent people skills are crucial. Be prepared to share examples of how you've successfully interacted with customers in the past, even if it's from a different role. Highlight your ability to create positive experiences.
✨Demonstrate Flexibility
With shifts starting as early as 3am, it's important to show that you're flexible with your availability. Discuss your willingness to adapt to various shift patterns and how you manage your time effectively.
✨Emphasise Organisational Skills
In a fast-paced environment like an airport, organisational and multitasking abilities are key. Prepare to discuss how you prioritise tasks and manage your workload during busy periods to ensure excellent service.
✨Express Enthusiasm for Hospitality
Let your passion for hospitality shine through during the interview. Talk about what excites you about creating unforgettable guest experiences and how you can contribute to the team's success at TRG.
