Airport Restaurant GM: Lead Profit & Guest Experience in Surrey

Airport Restaurant GM: Lead Profit & Guest Experience in Surrey

Surrey Full-Time 35000 - 45000 € / year (est.) No home office possible
The Restaurant Group Ltd

At a Glance

  • Tasks: Lead a vibrant airport restaurant, boosting profitability and guest satisfaction.
  • Company: Join The Restaurant Group, home to 300+ amazing restaurants across the UK.
  • Benefits: Enjoy bonuses, free meals, discounts, and career development opportunities.
  • Other info: Dynamic workplace with endless growth potential and a supportive team culture.
  • Why this job: Make a real impact in a fun, fast-paced environment while leading a passionate team.
  • Qualifications: Experience in high-volume restaurants and strong hospitality management skills.

The predicted salary is between 35000 - 45000 € per year.

If you’re ready to take the helm of a thriving airport restaurant, we're on the hunt for a General Manager. Your goal is to boost profitability. With our variety of shifts, we promise a vibrant and ever-changing work landscape. You'll inspire and lead the team to deliver an exceptional experience every time, ensuring every guest leaves with a smile, no matter the hour.

At TRG, our team is our heartbeat, and we're dedicated to crafting awesome workplaces that help you shine and grow. Ready to dive into a career that's as rewarding as it is fun? Join us at The Restaurant Group (TRG) – home to around 300 fabulous restaurants and pubs across the UK, including faves like wagamama’s and Barburrito. With over 40 years in the hospitality game, we're all about creating experiences that wow.

What’s in it for you…

  • Bonus paid twice a year.
  • Superb career development with training and apprenticeships open to all.
  • Free meal whenever you work.
  • Up to 30% discount at all our brands and no limit on number of guests, incl. wagamama.
  • Access to a great discount platform, saving you money on everyday purchases and so much more.
  • Wagestream platform to access your wages as they are earned.

What we’re looking for in our General Manager...

  • Experienced in the fast-paced world of high-volume restaurants.
  • Solid grasp of hospitality management.
  • Pro at managing Profit.

Airport Restaurant GM: Lead Profit & Guest Experience in Surrey employer: The Restaurant Group Ltd

At The Restaurant Group (TRG), we pride ourselves on being an exceptional employer, offering a dynamic work environment that thrives on teamwork and innovation. With a commitment to employee growth through comprehensive training and development opportunities, alongside fantastic benefits like free meals and generous discounts, we ensure our team members feel valued and motivated. Join us in a vibrant airport setting where every day brings new challenges and rewards, making your career as fulfilling as it is enjoyable.

The Restaurant Group Ltd

Contact Detail:

The Restaurant Group Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Airport Restaurant GM: Lead Profit & Guest Experience in Surrey

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in high-volume restaurants. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show up and shine! Attend industry events or job fairs where TRG might be present. Make a great first impression by being enthusiastic and ready to discuss how you can boost profitability and guest experience.

Tip Number 3

Don’t just apply online; follow up! After submitting your application through our website, send a quick email to the hiring manager expressing your excitement about the role. It shows initiative and keeps you on their radar.

Tip Number 4

Prepare for the interview by researching TRG’s values and recent achievements. Be ready to share how your experience aligns with our mission to create awesome guest experiences and lead a thriving team.

We think you need these skills to ace Airport Restaurant GM: Lead Profit & Guest Experience in Surrey

Profit Management
Hospitality Management
Team Leadership
Customer Experience Enhancement
High-Volume Restaurant Operations
Staff Training and Development
Communication Skills

Some tips for your application 🫡

Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about creating amazing guest experiences and leading a team in a bustling environment like an airport restaurant.

Highlight Relevant Experience:Make sure to showcase your experience in high-volume restaurants. We’re looking for someone who knows the ins and outs of hospitality management, so don’t hold back on sharing your achievements and what you've learned along the way.

Tailor Your Application:Take a moment to customise your application for us at TRG. Mention specific aspects of our company culture or values that resonate with you. This shows that you’ve done your homework and are genuinely interested in joining our team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at The Restaurant Group Ltd

Know Your Numbers

As a General Manager, you'll need to demonstrate your understanding of profitability. Brush up on key financial metrics relevant to the restaurant industry, like food cost percentages and labour costs. Be ready to discuss how you've successfully managed these in past roles.

Showcase Your Leadership Style

TRG values strong leadership, so think about how you inspire and motivate your team. Prepare examples of how you've led a team through challenges or improved guest experiences. Highlight your ability to create a positive work environment that keeps staff engaged.

Understand the Guest Experience

Since guest satisfaction is crucial, be prepared to talk about your approach to enhancing the customer experience. Share specific strategies you've implemented in previous roles that resulted in positive feedback or increased repeat business.

Be Ready for Scenario Questions

Expect situational questions that assess your problem-solving skills. Think about potential challenges in a busy airport restaurant setting and how you would handle them. This could include managing peak times or resolving guest complaints effectively.