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- Tasks: Welcome guests and manage queues in a busy airport restaurant.
- Company: Join The Restaurant Group, home to 300+ restaurants like Wagamama.
- Benefits: Enjoy free meals, up to 30% discounts, and access to Wagestream for early wage access.
- Why this job: Create unforgettable experiences while working in a vibrant, fast-paced environment.
- Qualifications: Great people skills and flexibility for early shifts are essential.
- Other info: We celebrate diversity and support all candidates during the application process.
The predicted salary is between 13000 - 16000 £ per year.
Host
Join one of the UK\’s leading hospitality businesses as a host. In return you\’ll get free meals on shift, up to 30% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits.
Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday\’s start off right, delivering warm welcomes with a positive attitude to manage the queue at peak times. You\’ll collaborate with team members to ensure smooth service. Maintaining high energy and standards throughout your shift.
You\’re someone who can provide excellent hospitality to our guests, no matter what time they are dining with us, airport shifts can start as early as 3am. Early starts mean early finishes!
Join us at The Restaurant Group (TRG) – home to around 300 fabulous restaurants and pubs across the UK, including faves like wagamama’s, and Barburrito. With over 40 years in the hospitality game, we\’re all about creating experiences that wow.
What\’s in it for you…
- Free meal whenever you work.
- Up to 30% discount at all our brands and no limit on number of guests, incl. Wagamama.
- Duty free discounts excluding alcohol and cigarettes.
- Access to a great discount platform, saving you money on everyday purchases and so much more.
- Wagestream platform to access your wages as they are earned.
- Superb training and development, apprenticeships open to all.
What we\’re looking for in our host
- Great people skills.
- Excellent organisational and multitasking abilities.
- Ability to maintain a positive attitude in a fast-paced airport environment
- Flexibility in hours, airport shifts can start at 3am.
- Also be able to provide a 5 year work/education/personal reference history and undertake a criminal record check.
We’re committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices!And we are a disability confident employer.We want every candidate to have the opportunity to succeed, we will ask if you need any adjustments during the application and interview process to be your best!
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Host employer: The Restaurant Group Ltd
Contact Detail:
The Restaurant Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with the specific brands under The Restaurant Group, like Wagamama and Barburrito. Knowing their menus and service styles can help you stand out during your interview, showing that you're genuinely interested in the role.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service, especially in fast-paced environments. Share specific examples of how you've managed busy situations or provided excellent service to guests.
✨Tip Number 3
Demonstrate your flexibility and willingness to work early shifts by mentioning any past experiences where you've adapted to unusual hours. This shows that you're ready for the demands of an airport environment.
✨Tip Number 4
Prepare to discuss how you maintain a positive attitude under pressure. Think of scenarios where you've turned a challenging situation into a positive guest experience, as this aligns perfectly with the role's requirements.
We think you need these skills to ace Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your people skills, organisational abilities, and experience in fast-paced environments. Use specific examples that demonstrate your ability to provide excellent hospitality.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at The Restaurant Group and how your skills align with their values and expectations.
Highlight Flexibility: Since the role requires flexibility with early shifts, emphasise your availability and willingness to work varied hours. This shows you understand the demands of the position.
Prepare for References: Gather your 5-year work/education/personal reference history ahead of time. Ensure your references can speak positively about your hospitality skills and work ethic.
How to prepare for a job interview at The Restaurant Group Ltd
✨Showcase Your People Skills
As a host, your ability to connect with guests is crucial. Prepare examples of how you've provided excellent customer service in the past, especially in busy environments. This will demonstrate your capability to create unforgettable guest experiences.
✨Demonstrate Organisational Skills
Highlight your organisational and multitasking abilities during the interview. You might be asked how you would manage peak times at the airport, so think of specific strategies you can share that show you can keep things running smoothly.
✨Emphasise Flexibility
Since shifts can start as early as 3am, it's important to express your flexibility regarding working hours. Be ready to discuss your availability and any previous experience you have with early or late shifts.
✨Prepare for Inclusivity Questions
The company values diversity and inclusivity, so be prepared to discuss how you can contribute to this environment. Think about your unique perspectives and how they can enhance team dynamics and guest experiences.
