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- Tasks: Welcome guests and manage queues in a busy airport restaurant.
- Company: Join The Restaurant Group, home to 300+ restaurants like Wagamama.
- Benefits: Enjoy free meals, up to 30% discounts, and access to Wagestream for early wage access.
- Why this job: Create unforgettable experiences while working in a vibrant, fast-paced environment.
- Qualifications: Great people skills and flexibility for early shifts are essential.
- Other info: We celebrate diversity and support all candidates during the application process.
Join one of the UK's leading hospitality businesses as a host. In return you'll get free meals on shift, up to 30% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits.
Create unforgettable guest experiences! In our busy airport site, you will make sure guests' holidays start off right, delivering warm welcomes with a positive attitude to manage the queue at peak times. You'll collaborate with team members to ensure smooth service, maintaining high energy and standards throughout your shift.
You're someone who can provide excellent hospitality to our guests, no matter what time they are dining with us; airport shifts can start as early as 3am. Early starts mean early finishes!
What's in it for you:
- Free meal whenever you work.
- Up to 30% discount at all our brands and no limit on number of guests, including Wagamama.
- Duty free discounts excluding alcohol and cigarettes.
- Access to a great discount platform, saving you money on everyday purchases and so much more.
- Wagestream platform to access your wages as they are earned.
- Superb training and development, apprenticeships open to all.
What we're looking for in our host:
- Great people skills.
- Excellent organisational and multitasking abilities.
- Ability to maintain a positive attitude in a fast-paced airport environment.
- Flexibility in hours; airport shifts can start at 3am.
- Ability to provide a 5 year work/education/personal reference history and undertake a criminal record check.
We're committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices! We are a disability confident employer. We want every candidate to have the opportunity to succeed; we will ask if you need any adjustments during the application and interview process to be your best!
Host employer: The Restaurant Group Ltd
Contact Detail:
The Restaurant Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with the specific brands under The Restaurant Group, like Wagamama and Barburrito. Knowing their menus and service styles can help you stand out during the interview by showing your genuine interest in the company.
✨Tip Number 2
Highlight your people skills and experience in fast-paced environments. Prepare examples of how you've successfully managed customer interactions or resolved issues quickly, as this is crucial for a host role in a busy airport setting.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since shifts can start as early as 3am, demonstrating your willingness to adapt to these hours will show that you're committed and reliable.
✨Tip Number 4
Research the importance of creating unforgettable guest experiences in hospitality. Be prepared to share your thoughts on what excellent service looks like and how you would contribute to maintaining high energy and standards throughout your shift.
We think you need these skills to ace Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your people skills and experience in hospitality. Include any relevant roles where you've demonstrated excellent customer service, organisational skills, and the ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Host at The Restaurant Group. Mention your flexibility with hours and your ability to maintain a positive attitude, especially in busy settings like airports.
Highlight Relevant Experience: In your application, emphasise any previous experience in hospitality or customer service. If you've worked in environments with early shifts or high-pressure situations, be sure to mention this as it aligns with the job requirements.
Prepare for References: Since the role requires a 5-year reference history, gather your references in advance. Ensure they can speak positively about your work ethic and customer service skills, as this will strengthen your application.
How to prepare for a job interview at The Restaurant Group Ltd
✨Showcase Your People Skills
As a host, excellent people skills are crucial. Be prepared to share examples of how you've successfully interacted with guests in the past, especially in busy environments. Highlight your ability to create a warm and welcoming atmosphere.
✨Demonstrate Organisational Skills
The role requires strong organisational and multitasking abilities. During the interview, discuss how you manage multiple tasks efficiently, especially during peak times. Use specific examples to illustrate your point.
✨Emphasise Flexibility
With shifts starting as early as 3am, it's important to show your flexibility. Be honest about your availability and willingness to work varied hours. This will demonstrate your commitment to the role and the team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about potential challenges you might face as a host and how you would handle them, ensuring you convey a positive attitude throughout.
