General Manager

General Manager

Hounslow Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic airport restaurant team and ensure exceptional guest experiences.
  • Company: Join The Restaurant Group, home to 300+ restaurants and pubs across the UK.
  • Benefits: Enjoy bonuses, free meals, discounts, and access to your wages as you earn them.
  • Why this job: Embrace a vibrant work culture with opportunities for growth and development.
  • Qualifications: Experience in high-volume restaurants and strong hospitality management skills required.
  • Other info: We celebrate diversity and are committed to inclusivity in our hiring process.

The predicted salary is between 36000 - 60000 £ per year.

If you’re ready to take the helm of a thriving airport restaurant, we’re on the hunt for a General Manager. Your goal is to boost profitability, and if you love the buzz of early mornings, our airport shifts start from the crack of dawn (hello, 3 AM!). With our variety of shifts, we promise a vibrant and ever-changing work landscape.

You’ll inspire and lead the team to deliver an exceptional experience every time, ensuring every guest leaves with a smile, no matter the hour.

At TRG, our team is our heartbeat, and we’re dedicated to crafting awesome workplaces that help you shine and grow. Ready to dive into a career that’s as rewarding as it is fun? Join us at The Restaurant Group (TRG) – home to around 300 fabulous restaurants and pubs across the UK, including faves like wagamama’s and Barburrito. With over 40 years in the hospitality game, we’re all about creating experiences that wow.

What’s in it for you:

  • Bonus paid twice a year.
  • Superb career development with training and apprenticeships open to all.
  • Free meal whenever you work.
  • Up to 30% discount at all our brands and no limit on number of guests, incl. wagamama.
  • Duty free discounts excluding alcohol and cigarettes.
  • Access to a great discount platform, saving you money on everyday purchases and so much more.
  • Wagestream platform to access your wages as they are earned.

What we’re looking for in our General Manager:

  • Experienced in the fast-paced world of high-volume restaurants.
  • Solid grasp of hospitality management.
  • Pro at managing Profit & Loss (P&L) and Key Performance Indicators (KPIs).
  • Understand the nitty-gritty of laws and regulations like Health and Safety and Licensing Laws.
  • Excel in communication and leadership skills.
  • Awesome at organising and multitasking.
  • Plus, you’re ready to share your last 5 years of life’s journey, whether that’s work, education, or personal experiences, and you’re okay with a criminal record check.

We’re committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices! And we are a disability confident employer. We want every candidate to have the opportunity to succeed; we will ask if you need any adjustments during the application and interview process to be your best!

General Manager employer: The Restaurant Group Ltd

At The Restaurant Group (TRG), we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. With superb career development opportunities, including training and apprenticeships, as well as fantastic benefits like free meals and generous discounts, we ensure our General Managers are well-supported in their roles. Join us in a dynamic airport setting where every day brings new challenges and rewards, and be part of a company that values diversity and inclusivity.
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Contact Detail:

The Restaurant Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with the specific challenges and opportunities of managing a restaurant in an airport setting. Understanding the unique customer flow and operational demands can set you apart during discussions.

✨Tip Number 2

Network with current or former employees of The Restaurant Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you meet them.

✨Tip Number 3

Prepare to discuss your experience with Profit & Loss management and Key Performance Indicators in detail. Be ready to share specific examples of how you've successfully driven profitability in previous roles.

✨Tip Number 4

Showcase your leadership style by preparing anecdotes that highlight your ability to inspire and manage a team effectively. Think about times when you turned challenges into opportunities for your team.

We think you need these skills to ace General Manager

Leadership Skills
Hospitality Management
Profit & Loss Management
Key Performance Indicators (KPIs) Analysis
Health and Safety Regulations Knowledge
Licensing Laws Understanding
Excellent Communication Skills
Organisational Skills
Multitasking Ability
Team Motivation
Customer Service Excellence
Problem-Solving Skills
Adaptability to Fast-Paced Environments
Conflict Resolution Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in high-volume restaurants and your understanding of hospitality management. Use specific examples to demonstrate your skills in managing Profit & Loss and Key Performance Indicators.

Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and your ability to inspire a team. Mention your passion for creating exceptional guest experiences and how you align with TRG's values.

Showcase Relevant Experience: In your application, detail your last five years of work, education, or personal experiences that relate to the role. Highlight any achievements in previous positions that demonstrate your capability as a General Manager.

Prepare for the Interview: Anticipate questions about your management style, experience with laws and regulations, and how you handle challenges in a fast-paced environment. Be ready to discuss how you would contribute to TRG's inclusive culture.

How to prepare for a job interview at The Restaurant Group Ltd

✨Showcase Your Leadership Skills

As a General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to inspire and motivate others.

✨Understand Profit & Loss Management

Since managing P&L is crucial for this role, brush up on your financial knowledge. Be ready to discuss how you've previously managed budgets, maximised profitability, and met KPIs. This will show that you understand the business side of running a restaurant.

✨Familiarise Yourself with Regulations

Make sure you're well-versed in health and safety regulations, as well as licensing laws. During the interview, you might be asked about how you ensure compliance in a fast-paced environment. Demonstrating your knowledge here will set you apart from other candidates.

✨Prepare Personal Stories

The company values personal experiences, so think about your last five years and how they shaped you. Prepare anecdotes that highlight your journey, challenges you've overcome, and what you've learned. This will help you connect with the interviewers on a personal level.

General Manager
The Restaurant Group Ltd
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