At a Glance
- Tasks: Oversee maintenance at a luxury lodge, ensuring high standards and guest satisfaction.
- Company: Exciting luxury lodge resort set in the beautiful grounds of Chester Zoo.
- Benefits: Free meals, zoo membership, food discounts, travel perks, and long service rewards.
- Other info: Enjoy a supportive workplace with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact on guest experiences in a stunning environment.
- Qualifications: Experience in property maintenance, health and safety knowledge, and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.
The Role:
- Take responsibility for all maintenance throughout The Reserve, this is a hands-on role working alongside the maintenance assistant.
- Manage on-site contractors ensuring health and safety compliance is adhered to.
- Maintain guest lodges and front of house areas to a high standard.
- Assist with customer requests in an efficient and professional manner.
- Liaise with all departments to ensure effective communication and a positive guest experience.
- Manage costs within budgeted guidelines within the maintenance department.
- Preparation and communication of property reports for the hotel.
- Take responsibility for Health & Safety within The Reserve.
What we need from you:
- Understand hotel property compliance.
- Able to carry out property maintenance as required.
- Competent level of computer skills.
- Intermediate level of health and safety compliance for hotels.
- Basic electrical and plumbing knowledge.
- Enthusiastic approach to work and problem solving.
Benefits:
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
- Zoo Membership: Membership for you, your partner and your children to visit the Zoo during your time off.
- Food & Beverage Discounts: Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates: Exclusive access to unbeatable travel discounts at our hotels.
- Long Service Incentives: Special rewards and recognition for your loyalty over the years.
- Employee Assistance Programme: Support and guidance when life throws its curveballs.
Maintenance Manager employer: The Reserve
The Reserve offers an exceptional work environment for a Maintenance Manager, combining the beauty of nature with a commitment to guest satisfaction. With benefits like free meals on duty, zoo membership for your family, and exclusive travel discounts, employees enjoy a rewarding lifestyle while contributing to a unique luxury lodge experience. The supportive work culture fosters professional growth and celebrates long-term dedication, making it an ideal place for those seeking meaningful employment in a vibrant setting.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in maintenance roles. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your hands-on experience and how you've tackled maintenance challenges in the past. Real-life examples can make you stand out.
✨Tip Number 3
Be proactive! If you see a job posting that excites you, don’t just wait for the application process. Reach out directly to the hiring manager or HR team through our website. A friendly message can go a long way!
✨Tip Number 4
Stay positive and enthusiastic! Employers love candidates who bring energy and a can-do attitude. Make sure to convey your passion for maintenance and guest satisfaction during interviews or networking events.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about maintaining a luxury lodge and creating an amazing guest experience.
Tailor Your CV:Make sure your CV highlights relevant experience in property maintenance and health & safety compliance. We love seeing how your skills match what we need at The Reserve!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our team at The Reserve.
How to prepare for a job interview at The Reserve
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel property compliance and maintenance standards. Familiarise yourself with basic electrical and plumbing concepts, as well as health and safety regulations specific to hotels. This will show that you're not just enthusiastic but also well-prepared for the role.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to discuss past experiences where you've tackled maintenance issues or improved processes. Use specific examples to illustrate how you approached challenges and what solutions you implemented. This will demonstrate your hands-on experience and proactive attitude.
✨Communicate Effectively
Since you'll be liaising with various departments, practice clear and concise communication. Think about how you can convey your ideas and solutions effectively. You might even want to prepare a few questions to ask the interviewers about their communication practices at The Reserve.
✨Emphasise Teamwork
Highlight your ability to work alongside others, especially in a hands-on role like this one. Share examples of how you've collaborated with contractors or team members in the past. This will show that you understand the importance of teamwork in maintaining a positive guest experience.
