At a Glance
- Tasks: Oversee maintenance at a luxury lodge, ensuring high standards and guest satisfaction.
- Company: Join The Reserve, a unique lodge resort within Chester Zoo, blending luxury with nature.
- Benefits: Enjoy free meals, zoo membership, discounts, travel perks, and long service rewards.
- Other info: Dynamic role with opportunities for growth in a vibrant setting.
- Why this job: Be part of an exciting environment where your skills make a real difference.
- Qualifications: Basic maintenance skills, health and safety knowledge, and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.
The Role:
- Take responsibility for all maintenance throughout The Reserve, this is a hands-on role working alongside the maintenance assistant.
- Manage on-site contractors ensuring health and safety compliance is adhered to.
- Maintain guest lodges and front of house areas to a high standard.
- Assist with customer requests in an efficient and professional manner.
- Liaise with all departments to ensure effective communication and a positive guest experience.
- Manage costs within budgeted guidelines within the maintenance department.
- Preparation and communication of property reports for the hotel.
- Take responsibility for Health & Safety within The Reserve.
What we need from you:
- Understand hotel property compliance.
- Able to carry out property maintenance as required.
- Competent level of computer skills.
- Intermediate level of health and safety compliance for hotels.
- Basic electrical and plumbing knowledge.
- Enthusiastic approach to work and problem solving.
Troo Benefits:
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
- Zoo Membership: Membership for you, your partner and your children to visit the Zoo during your time off.
- Food & Beverage Discounts: Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates: Exclusive access to unbeatable travel discounts at our hotels.
- Long Service Incentives: Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
- Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
Maintenance Manager - Chester employer: The Reserve
At The Reserve, located within the enchanting grounds of Chester Zoo, we pride ourselves on being an exceptional employer that values our team members' well-being and professional growth. With a vibrant work culture that encourages collaboration and creativity, we offer unique benefits such as free meals on duty, zoo memberships for you and your family, and exclusive travel discounts, ensuring that our employees enjoy a fulfilling and rewarding experience both at work and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager - Chester
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work at The Reserve or similar places. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your maintenance know-how. Bring examples of past work or even a portfolio to showcase your problem-solving abilities.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to The Reserve through our website and express your interest. Sometimes, the best opportunities come from a simple message.
✨Tip Number 4
Stay positive and enthusiastic! Your attitude can make a huge difference. Show that you’re eager to contribute to the team and create a fantastic guest experience at The Reserve.
We think you need these skills to ace Maintenance Manager - Chester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about maintaining The Reserve and creating a fantastic experience for our guests.
Tailor Your CV:Make sure your CV is tailored to the Maintenance Manager position. Highlight your relevant experience in property maintenance and health and safety compliance. We love seeing how your skills match what we need!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Reserve
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel property compliance and maintenance standards. Familiarise yourself with basic electrical and plumbing concepts, as well as health and safety regulations specific to hotels. This will show that you're not just enthusiastic but also well-prepared for the role.
✨Showcase Your Hands-On Experience
Since this is a hands-on role, be ready to discuss your previous maintenance experience in detail. Share specific examples of how you've tackled maintenance issues in the past, especially in hospitality settings. This will help demonstrate your problem-solving skills and ability to manage contractors effectively.
✨Communicate Like a Pro
Effective communication is key in this role. Be prepared to talk about how you would liaise with different departments to ensure a positive guest experience. Think of examples where you've successfully communicated with team members or guests to resolve issues quickly and efficiently.
✨Budgeting Know-How
Understanding how to manage costs within budgeted guidelines is crucial. Be ready to discuss any experience you have with budgeting in maintenance or similar roles. Highlight your ability to balance quality work with cost-effectiveness, which is essential for maintaining high standards at The Reserve.
