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- Tasks: Coordinate veterinary care and provide excellent service to clients at The Rescue Hotel.
- Company: Join The Rescue Hotel, a charity supporting Cardiff Dog's Home and helping stray dogs find homes.
- Benefits: Enjoy a competitive salary of £26,325 and work in a supportive, animal-loving environment.
- Why this job: Make a real difference in the lives of dogs while gaining valuable experience in a non-profit setting.
- Qualifications: Enthusiasm and a willingness to learn are key; previous veterinary experience is a bonus but not required.
- Other info: This is a full-time role, 37.5 hours per week, Monday to Friday.
The predicted salary is between 22300 - 30000 £ per year.
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The Rescue Hotel is the supporting charity of Cardiff Dog\’s Home. Cardiff Dogs Home is run by Cardiff Council and takes in around 650 stray dogs from Cardiff and the surrounding areas each year. If a dog is not reclaimed by their owner within 7 days, they are placed for adoption.
That’s where we come in.
The Rescue Hotel is here to provide extra care, support, and funding to ensure every dog gets a second chance. One of the ways we provide support is through funding their veterinary care at our onsite veterinary suite, the Rescue Hotel Health Centre, which also provides a vaccination, neutering and preventative health care service to the general public.
Responsibilities
We are currently recruiting for the full-time position of Health Centre Co-Ordinator (HCC). The HCC will effectively deliver excellent service to all public clients, collaborate with Cardiff Dog\’s Home to ensure every resident\’s needs are met, and to handle general administration duties for The Rescue Hotel.
You will be responsible for dealing with all general enquiries and act as the first point of contact for the Health Centre by telephone, email and in person. As well as your administrative duties, you will also assist the veterinary team with admitting, discharging and handling patients on surgery and vaccination days.
You will be responsible for coordinating the veterinary care for the residents of Cardiff Dog\’s Home that are in kennels or in a foster home.
You will need to be a strong representative of the charity and support the Trustees with general administrative duties alongside your responsibilities as the HCC.
Qualifications
We are looking for someone who is enthusiastic, dedicated and self-motivated. Previous experience in a veterinary practice is not essential but we are certainly looking for someone who is willing to learn and can demonstrate passion for what we do.
Salary and Hours
The annual salary for this role is £26,325 and this is an onsite role of 37.5 hrs. per week (Monday-Friday)
How to apply?
A more detailed job description and person specification can be found on The Rescue Hotel website under careers or take a look at our latest LinkedIn post.
To apply, please send your CV and cover letter detailing how you meet the job description to careers@therescuehotel.com by Monday 25th August.
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Health Centre Co-ordinator employer: The Rescue Hotel
Contact Detail:
The Rescue Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Centre Co-ordinator
✨Tip Number 1
Familiarise yourself with The Rescue Hotel and Cardiff Dog's Home. Understanding their mission and values will help you align your passion for animal welfare with their goals, making you a more compelling candidate.
✨Tip Number 2
Network with professionals in the veterinary and animal care fields. Attend local events or join online forums related to animal welfare to connect with people who might provide insights or referrals for the Health Centre Co-ordinator role.
✨Tip Number 3
Prepare to discuss your customer service skills during the interview. As the first point of contact for clients, showcasing your ability to handle enquiries and provide excellent service will be crucial.
✨Tip Number 4
Demonstrate your willingness to learn about veterinary practices. Even if you lack direct experience, showing enthusiasm for gaining knowledge in this area can set you apart from other candidates.
We think you need these skills to ace Health Centre Co-ordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Health Centre Co-ordinator position. Understand the responsibilities and qualifications required, and think about how your skills align with them.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise any previous administrative roles or customer service experience, as well as your passion for animal welfare.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the mission of The Rescue Hotel. Share specific examples of how you can contribute to their goals.
Proofread Your Application: Before submitting, carefully proofread both your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Rescue Hotel
✨Show Your Passion for Animal Welfare
Make sure to express your enthusiasm for animal care and welfare during the interview. The Rescue Hotel is dedicated to giving dogs a second chance, so sharing any personal experiences or motivations related to animal rescue can really resonate with the interviewers.
✨Demonstrate Strong Communication Skills
As the first point of contact for the Health Centre, effective communication is key. Be prepared to discuss how you would handle enquiries from the public and collaborate with the veterinary team. Providing examples of past experiences where you successfully communicated in a busy environment can be beneficial.
✨Highlight Your Organisational Abilities
The role involves coordinating veterinary care and handling administrative duties. Be ready to talk about your organisational skills and how you manage multiple tasks efficiently. Sharing specific examples of how you've prioritised tasks in previous roles will showcase your capability.
✨Prepare Questions About the Role
Having thoughtful questions prepared shows your genuine interest in the position. Ask about the day-to-day responsibilities, the team you'll be working with, or how success is measured in the role. This not only demonstrates your enthusiasm but also helps you gauge if the job is the right fit for you.