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- Tasks: Coordinate welfare processes and support serving and retired REME members and their families.
- Company: Join the REME Charity, dedicated to supporting the REME Family with dignity.
- Benefits: Gain valuable experience in welfare services and work in a compassionate environment.
- Other info: Collaborative team atmosphere with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: Experience in welfare settings and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Royal Electrical and Mechanical Engineers (REME) Charity supports all members of the REME Family in a myriad of ways, which include direct monetary grants to individuals and enhancing the professional and social fabric of the Corps. We do this with dignity, without fuss and usually behind the scenes.
The Benevolence Administrator coordinates and records the welfare process and is directly responsible to the Chief Executive Officer (CEO) for providing a professional welfare service to all serving and retired members of REME and their families. The Benevolence Administrator will liaise with the CEO and Military Welfare Staff regarding Welfare cases.
Key Responsibilities- Process welfare applications received either via MOSAIC or other channels. Ensure all are assessed for need.
- Liaise with the Royal British Legion (RBL) and the Army Benevolent Fund (ABF) when required.
- Primary point of contact for all REME Benevolence Fund queries.
- Maintain a strong relationship with Military Welfare Staff.
- Maintain detailed electronic records of all grants made and produce monthly updates and statistical reports for the CEO and REME Charity Board of Trustees.
- Send all approved grants to the finance department for payment within 2 working days.
- Complete the annual ABF return.
- Process all returned grants and ensure that they are logged with finance.
- Answer email and telephone enquiries.
- Liaise with Royal Commonwealth Ex-Servicemen’s League to assist with aid for overseas veterans.
- Coordinate the day-to-day running of the Welfare Office, ensuring business is conducted in a professional and effective manner.
- Ensure all casualty notifications are passed onto the correct person and are dealt with.
- Track the current status of all active welfare cases and update the relevant databases.
- Coordinate the attendance of all Welfare/Hospital visits with Military Welfare Staff.
- Liaise with Battalions to ensure we have the correct information. Ensure the correct people attend the visit.
- Primary POC for reporting of deaths.
- Coordinate the attendance of buglers and Standard Bearers for funerals when required.
- Gather the information from Battalions/Units/Funeral Homes/Funeral Directors and ensure the correct people attend the funeral as requested by the families.
- Liaise with Army Bands for attendance details.
- Send out all Christmas cards from the REME Charity and related entities.
- Process grant applications using the MOSAIC system, deciding grant amounts and eligibility of grants in line with Charity guidelines.
- Communicate efficiently with relevant Battalions/Units when applications for either financial or other support are required by a serving member of REME, ensuring swift resolution and support.
- A key function of this post is the recording and maintenance of the Customer Relations Management (CRM) database.
- The Benevolence Administrator records all new applications for the Charity’s Payroll Giving scheme and produces disbursement reports.
- Check records for eligibility and amend applications accordingly.
- Experience and understanding of a welfare/benevolence/grant making setting, with a good understanding of the wider UK Benefit system: Essential
- Experience of digital record systems and very good Excel Spreadsheet and database skills: Essential
- Compassionate and caring demeanour, displaying a patient attitude to all applicants: Essential
- Experience of working effectively and collaboratively as part of a diverse team: Essential
- Excellent verbal and written communication skills: Essential
Benevolence Administrator - The REME Charity in Lyneham employer: THE REME CHARITY
Contact Detail:
THE REME CHARITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benevolence Administrator - The REME Charity in Lyneham
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the REME Charity on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding the charity's mission and values. We want to show that we’re not just a good fit for the role, but also for the culture!
✨Tip Number 3
Practice common interview questions related to welfare and grant processes. We need to demonstrate our knowledge and experience in a way that resonates with the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.
We think you need these skills to ace Benevolence Administrator - The REME Charity in Lyneham
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your caring side! Share experiences that highlight your compassionate nature and how you've helped others in welfare or support roles. This is key for a Benevolence Administrator.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get to the point quickly. We appreciate well-structured applications that are easy to read and understand.
Highlight Relevant Experience: Make sure to showcase any experience you have in welfare, grants, or working with databases. We want to know how your background aligns with the responsibilities of the role, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at THE REME CHARITY
✨Know Your Welfare Systems
Familiarise yourself with the welfare and benevolence systems relevant to the REME Charity. Understand how organisations like the Royal British Legion and the Army Benevolent Fund operate, as this knowledge will show your commitment and readiness to support serving and retired members.
✨Showcase Your Compassion
During the interview, demonstrate your compassionate and caring demeanour. Share examples from your past experiences where you’ve helped individuals in need, highlighting your patience and understanding. This will resonate well with the values of the charity.
✨Master the Digital Tools
Brush up on your digital record systems and Excel skills before the interview. Be prepared to discuss your experience with databases and how you’ve used them to maintain accurate records. This will show that you’re ready to handle the administrative side of the role efficiently.
✨Communicate Clearly
Practice your verbal and written communication skills. You might be asked to explain complex information simply or respond to hypothetical scenarios. Clear communication is key in this role, so make sure you convey your thoughts effectively during the interview.