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- Tasks: Ensure exceptional guest service and smooth hotel operations overnight.
- Company: Join a vibrant boutique hotel team in Henley-on-Thames.
- Benefits: Earn up to £13.58 per hour, enjoy paid breaks and 28 days leave.
- Other info: Flexible night shifts with opportunities for development and social events.
- Why this job: Be part of a passionate team and create memorable experiences for guests.
- Qualifications: Hospitality experience is a plus, but training will be provided.
The predicted salary is between 13 - 13 £ per hour.
As a Part-Time Night Porter, you will be working in our stunning 40-bedroom boutique lifestyle hotel in the heart of Henley-on-Thames. Joining the dynamic and passionate team at The Relais Henley, you will play an important role in ensuring our guests receive exceptional service throughout the evening and overnight hours.
Benefits
- Up to £13.58 per hour plus service charge and paid breaks
- 28 days annual leave (pro rata)
- Cycle to work scheme
- Team and company social events
- Meals on duty
- Uniform provided
- Excellent discounts across the hotel portfolio
- Workplace pension
- Development opportunities and ongoing training
The Role
Working various shifts between 10pm – 6am and 11pm – 7am, your role as Night Porter will involve looking after our guests overnight, ensuring the smooth running of the hotel, and preparing the property for the following day. Key responsibilities include:
- Delivering a warm and professional welcome to guests, setting the scene for an exceptional stay and processing late check ins and early check outs
- Assisting guests with any overnight requests or requirements
- Running the night audit and completing administrative tasks
- Carrying out regular security patrols across the hotel
- Supporting reception and bar operations when required
- Undertaking basic cleaning of public areas to ensure the hotel is guest-ready each morning
- Working collaboratively with colleagues to maintain high service standards throughout the hotel
The Ideal Candidate
- Previous hospitality or hotel experience is desirable, although full training will be provided
- Experience working within bar and reception areas is beneficial
- Proactive and willing to support colleagues across departments
- Strong attention to detail
- Computer literate
- Excellent time management and organisational skills
- Presentable and professional at all times
- Must be aged 18 or over
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Night Porter employer: The Relais Henley- Nights
Contact Detail:
The Relais Henley- Nights Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Be ready for an impromptu chat! When you apply through our website, keep your phone handy. Sometimes, employers want to have a quick chat to gauge your personality and fit for the team before the formal interview.
✨Tip Number 3
Show off your skills! If you have any relevant experience, be prepared to discuss it in detail during interviews. Highlight how your previous roles have equipped you to deliver exceptional service as a Night Porter.
✨Tip Number 4
Stay flexible and positive! The hospitality industry thrives on teamwork and adaptability. Show that you're willing to support your colleagues and take on various tasks, which is key for a Night Porter role.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and professionalism in your tone can make a big difference.
Tailor Your Application: Make sure to tailor your application specifically for the Night Porter role at The Relais Henley. Highlight any relevant experience in hospitality or customer service, and don’t forget to mention your attention to detail and teamwork skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Relais Henley- Nights
✨Know the Hotel Inside Out
Before your interview, take some time to research The Relais Henley. Familiarise yourself with its services, amenities, and overall vibe. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Hospitality Skills
As a Night Porter, exceptional service is key. Be ready to share specific examples from your past experiences where you went above and beyond for guests. Highlight any relevant hospitality or hotel experience you have, even if it’s from a different role.
✨Demonstrate Team Spirit
The role requires collaboration with colleagues across departments. Prepare to discuss how you’ve worked effectively in a team before. Mention any instances where you supported others or contributed to a positive work environment.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle unexpected situations. Think of scenarios where you had to manage guest requests or resolve issues during late hours, and be ready to explain your thought process.