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- Tasks: Manage client accounts, resolve queries, and handle transactions in a fast-paced environment.
- Company: Join a respected organisation in central Bristol with a friendly support team.
- Benefits: Enjoy hybrid work options, birthday off, and award-winning training programmes.
- Why this job: Perfect for problem-solvers who thrive in teamwork and want to grow in finance.
- Qualifications: Strong customer service skills and experience in accounts or finance support preferred.
- Other info: This role offers clear career progression in a supportive and inclusive culture.
The predicted salary is between 28800 - 43200 £ per year.
Client Accounts Administrator
Bristol | Permanent | Hybrid after probation/Full Time
Morgan McKinley is proud to be recruiting on behalf of a respected and well-established organisation, currently seeking a Client Accounts Administrator to join their busy and friendly support team based in central Bristol.
This is a fantastic opportunity for someone with a background in administration or accounts, combined with a passion for delivering excellent customer service. If you\’re a natural problem-solver with a great eye for detail and enjoy working in a fast-paced, team-oriented environment-this could be the perfect role for you.
Key Responsibilities:
- Managing and maintaining client accounts, ensuring all funds are correctly allocated and reconciled
- Communicating professionally with customer, keeping them informed and resolving any account queries
- Chasing and processing outstanding balances in line with service level agreements
- Handling account transactions such as refunds and credits.
- Ensuring compliance with relevant financial guidelines and industry regulations
- Maintaining accurate records and managing sensitive information with integrity
What We\’re Looking For:
- Strong customer service skills with a professional and empathetic communication style
- Previous experience in an accounts or finance support role is desirable
- High attention to detail and an organised approach to managing tasks and deadlines
- Comfortable using IT systems, particularly Excel and internal databases
- Able to work collaboratively as part of a team and independently when needed
What\’s On Offer:
- Permanent, full-time opportunity with clear scope for career progression
- Award-winning training and development programmes
- Friendly, inclusive team culture
- Birthday off and additional employee perks
- Great exposure to both administrative and finance-based responsibilities in a growing business
If you\’re looking for a fresh challenge in a supportive and forward-thinking environment-and you have the drive to deliver outstanding service-we\’d love to hear from you.
Click on a pply or call Lucy at Morgan Mckinley on 0777 614 6634 for an informal confidential chat #J-18808-Ljbffr
Client Accounts Assistant employer: The Regional Municipality of Durham
Contact Detail:
The Regional Municipality of Durham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Accounts Assistant
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your Excel skills, as this role requires comfort with IT systems. Consider taking a quick online course or tutorial to ensure you're confident in using spreadsheets for managing client accounts.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your customer service skills and attention to detail. Think of specific situations where you resolved issues or improved processes, as these will be valuable in showcasing your fit for the role.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the work environment and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Client Accounts Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration or accounts. Emphasise your customer service skills and any specific achievements that demonstrate your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention your attention to detail and how you thrive in fast-paced environments, linking these traits to the responsibilities of the Client Accounts Assistant role.
Highlight Relevant Skills: In your application, specifically mention your proficiency with IT systems, particularly Excel and databases. Provide examples of how you've used these skills in previous roles to manage tasks effectively.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work in a supportive and forward-thinking environment. Mention how the role aligns with your career goals and your desire for professional development.
How to prepare for a job interview at The Regional Municipality of Durham
✨Showcase Your Customer Service Skills
Since the role requires strong customer service skills, be prepared to share specific examples of how you've successfully handled customer queries or resolved issues in the past. Highlight your empathetic communication style and how it has positively impacted client relationships.
✨Demonstrate Attention to Detail
Given the importance of accuracy in managing client accounts, come equipped with examples that showcase your attention to detail. Discuss any experiences where your meticulousness helped prevent errors or improved processes.
✨Familiarise Yourself with Relevant IT Systems
The job mentions a need for comfort with IT systems, particularly Excel. Brush up on your Excel skills and be ready to discuss how you've used technology in previous roles to manage data or streamline tasks.
✨Prepare for Teamwork Questions
As the role involves working collaboratively, think of instances where you contributed to a team project or supported colleagues. Be ready to explain how you balance teamwork with independent tasks, showcasing your adaptability in different work environments.
