Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations of our lively takeaway service and manage a passionate team.
- Company: Join Reggae Kitchen, a vibrant Caribbean takeaway serving authentic flavours for over 15 years.
- Benefits: Enjoy competitive pay, bonuses, staff meals, discounts, and growth opportunities.
- Why this job: Be part of a supportive team and share your love for Caribbean cuisine in a fast-paced environment.
- Qualifications: Experience in a similar role, strong leadership skills, and a passion for customer service required.
- Other info: Flexible hours including evenings and weekends; perfect for students looking to gain experience.
The predicted salary is between 26770 - 37999 £ per year.
Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time.
Key Responsibilities:
- Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen.
- Supervise and support takeaway staff including counter assistants, packers, and delivery drivers.
- Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat.
- Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen.
- Communicate effectively with the kitchen team to maintain efficiency and accuracy.
- Handle customer queries, issues, and complaints promptly and professionally.
- Maintain stock levels of packaging, condiments, and other takeaway supplies.
- Uphold cleanliness, hygiene, and food safety standards at all times.
- Monitor performance of third-party delivery services and identify ways to improve service.
- Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering.
Requirements:
- Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment.
- Confident in managing a small team with strong leadership and communication skills.
- Organised, reliable, and able to stay calm under pressure.
- Comfortable using delivery apps, POS systems, and managing multiple orders at once.
- Passion for Caribbean cuisine and culture is a big plus.
- Strong customer service skills and a proactive attitude.
- Flexible availability, including evenings, weekends, and peak trading times.
Benefits:
- Competitive salary with performance-based bonuses.
- Staff meals and generous discounts on Reggae Kitchen favourites.
- Opportunity to grow with a fast-rising Caribbean food brand.
- Supportive and community-focused team culture.
- Ongoing training and development opportunities.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £26,770 – £37,999 yearly
Takeaway Manager employer: The Reggae Kitchen
Contact Detail:
The Reggae Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Takeaway Manager
✨Tip Number 1
Familiarise yourself with the Caribbean cuisine and culture, as this will not only help you connect with the brand but also impress during interviews. Show your passion for the food and how it can enhance customer experiences.
✨Tip Number 2
Highlight your experience in managing takeaway services or similar roles. Be ready to discuss specific examples of how you've successfully led teams and improved service efficiency in fast-paced environments.
✨Tip Number 3
Prepare to demonstrate your knowledge of delivery apps and POS systems. Being tech-savvy is crucial for this role, so consider brushing up on any relevant software before your interview.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that illustrate how you've handled difficult situations or complaints in the past. This will highlight your proactive attitude and ability to maintain high standards under pressure.
We think you need these skills to ace Takeaway Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in takeaway or restaurant management. Emphasise your leadership skills and any specific achievements that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Caribbean cuisine and culture. Mention why you want to work at Reggae Kitchen and how your skills align with their values and the role of Takeaway Manager.
Highlight Customer Service Skills: In your application, provide examples of how you've handled customer queries and complaints in previous roles. This will show that you can maintain high standards of service, which is crucial for this position.
Showcase Organisational Skills: Detail your experience with managing multiple orders and using delivery apps or POS systems. Highlight any strategies you've implemented to improve efficiency and accuracy in previous roles.
How to prepare for a job interview at The Reggae Kitchen
✨Show Your Passion for Caribbean Cuisine
Make sure to express your enthusiasm for Caribbean food and culture during the interview. Share any personal experiences or favourite dishes that resonate with you, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Your Leadership Skills
As a Takeaway Manager, you'll be leading a team. Be prepared to discuss your previous management experiences, focusing on how you've successfully motivated and supported staff in a fast-paced environment. Use specific examples to illustrate your leadership style.
✨Demonstrate Your Organisational Skills
The role requires strong organisational abilities, especially when managing multiple orders and delivery platforms. Prepare to talk about how you prioritise tasks and maintain efficiency, perhaps by sharing a time when you successfully handled a busy shift.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think of examples where you've dealt with customer complaints or queries effectively. Show that you can remain calm under pressure and resolve issues professionally, which is crucial for maintaining the takeaway's reputation.
