At a Glance
- Tasks: Manage housing services and support tenants in Sheltered Housing schemes.
- Company: Regenda Homes is an award-winning social housing provider with 12,000 homes across the North West.
- Benefits: Enjoy flexible working, 27 days annual leave, and a £250 learning allowance.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in housing management and excellent communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
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The purpose of this job is to provide a high quality, effective and tenant focused intensive housing management service to the tenants in Sheltered Housing schemes as directed by the Neighbourhood and Communities Team Leader (Sheltered & Supported).
You will bring a positive approach to your role, engaging with our customers in a caring and understanding way, ensuring that customers receive the best services possible. You will support with community events, signposting to other agencies, support with day-to-day queries, deal with Housing Management, ASB and Lettings issues.
The right fit
- A working knowledge of supported housing and tenancy management related issues.
- Experience of working effectively with colleagues, contractors, vulnerable tenants and their families/advocates to deliver high quality housing services.
- Experience of managing safeguarding cases.
- You’ll have excellent written and verbal communication skills with people at all levels.
- Solid ICT skills which can be used to provide an effective housing service both operationally and strategically through performance reporting.
- Strong numerical skills and ability to manage budgets/service charges, process invoices, monitor rent arrear issues and advise tenants or their advocates.
- Ability to liaise effectively and professionally with third parties as necessary.
- Full UK driving license is required.
Who we are
Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard.
Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.
Next steps
If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.
Our People Services team will review your application and will be in touch shortly.
What we offer
Regenda Homes really is a great place to work – and you don’t have to just take our word for it! We’re accredited by Best Companies for our ‘world class’ levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West.
We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.
We also offer a fantastic reward and benefits package which, amongst other things, includes:
- A range of flexible working options.
- 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
- 6 additional days for volunteering.
- Up to 9% employer’s contribution to the pension scheme (match funded).
- £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
- Enhanced maternity, paternity and adoption pay schemes.
- Employee Assistance Programme and health and wellbeing initiatives.
- A wide variety of exciting learning and development opportunities.
- Interest free loans to assist with the purchase of computer equipment and travel season tickets.
- Monthly staff lottery scheme.
\"We regenerate places and create opportunities for people\"
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.
#J-18808-LjbffrScheme Manager in Wallasey employer: The Regenda Group
Regenda Homes is an award-winning Registered Social Housing provider that prioritises a supportive and inclusive work environment, making it an excellent employer for those passionate about community service. With flexible working options, generous annual leave, and a commitment to employee development through various learning opportunities, you will find a fulfilling career here. Join us in making a meaningful impact on the lives of our tenants while enjoying a culture that values diversity and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager in Wallasey
✨Tip Number 1
Familiarise yourself with the specific challenges faced by tenants in sheltered housing. Understanding their needs and concerns will help you engage more effectively during interviews and demonstrate your commitment to providing high-quality services.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with vulnerable tenants. Attend local community events or workshops to build connections and gain insights that could be beneficial for your role as a Scheme Manager.
✨Tip Number 3
Brush up on your knowledge of safeguarding practices and tenancy management. Being well-versed in these areas will not only boost your confidence but also show potential employers that you are serious about the responsibilities of the role.
✨Tip Number 4
Prepare to discuss your experience with budget management and performance reporting. Be ready to provide examples of how you've successfully managed finances in previous roles, as this is a key aspect of the Scheme Manager position.
We think you need these skills to ace Scheme Manager in Wallasey
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Scheme Manager. Familiarise yourself with the key aspects of the job, such as tenant engagement, housing management, and community support.
Tailor Your CV:Highlight your relevant experience in supported housing and tenancy management. Make sure to include specific examples of how you've worked with vulnerable tenants and managed safeguarding cases.
Craft a Compelling Cover Letter:In your cover letter, explain why you're a great fit for the role. Use this opportunity to showcase your communication skills and your passion for providing high-quality housing services.
Proofread Your Application:Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Regenda Group
✨Understand the Role
Make sure you have a clear understanding of what a Scheme Manager does. Familiarise yourself with the responsibilities outlined in the job description, such as providing tenant-focused housing management services and supporting community events.
✨Showcase Your Experience
Prepare to discuss your previous experience in supported housing and tenancy management. Be ready to provide specific examples of how you've effectively worked with vulnerable tenants and managed safeguarding cases.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think about how you can convey complex information simply and effectively, especially when discussing issues related to housing management and ASB.
✨Highlight Your ICT and Numerical Skills
Be prepared to discuss your solid ICT skills and numerical abilities. You might be asked about your experience with performance reporting, managing budgets, or processing invoices, so have relevant examples ready to share.
