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- Tasks: Lead a team to deliver high-quality, person-centred services for vulnerable individuals.
- Company: Join a dedicated charity focused on making a real difference in the community.
- Benefits: Enjoy flexible working options and generous annual leave.
- Other info: Opportunity for professional growth and collaboration with diverse partners.
- Why this job: Make a meaningful impact while championing equality and inclusion.
- Qualifications: Management experience in the charitable sector and strong communication skills.
The predicted salary is between 39822 - 39822 £ per year.
Annual salary of £39,822 (FTE)
Permanent role
Full-time (37 hours)
Based in Oldham
The Service Manager will lead the Service Delivery team to ensure high‑quality, person‑centred services that meet all Petrus standards and performance targets. The role is responsible for monitoring service delivery, implementing improvement plans, and reporting performance to the Regional Service Lead and other key stakeholders. The post holder will shape and adapt services in response to changing service user needs and organisational priorities, while providing strong leadership through effective line management, training, coaching and support for staff and volunteers. They will manage budgets efficiently, maximise resources, and take swift action where performance falls short.
The role also involves developing productive partnerships across voluntary, statutory and private sectors, promoting Petrus locally and regionally, including through social media and contributing to the ongoing development of the Petrus Business Plan. The Service Manager will champion equality, diversity and inclusion, ensure robust risk management in line with Regenda Group guidelines, and participate in the out‑of‑hours emergency management rota.
Qualifications
- Experience working within a management role delivering services to vulnerable people within the charitable sector.
- Expert knowledge of issues faced by homeless people including mental health, addiction and isolation.
- Solid educational background, including degree level qualification in a relevant subject or significant equivalent experience.
- Ability to use KPIs to manage and improve service delivery.
- Ability to represent Petrus within The Regenda Group and with external partners.
- Experience building lasting relationships with key stakeholders and partner organisations.
- Excellent knowledge of relevant safeguarding processes.
- Excellent knowledge of funding streams and delivery against contractual outcomes.
- Outstanding communications and interpersonal skills.
- Experience reporting to trustees and boards.
Benefits
- A range of flexible working options.
- 25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 public holidays.
Service Manager in Oldham employer: The Regenda Group
Contact Detail:
The Regenda Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Oldham
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Service Manager role.
✨Tip Number 2
Prepare for interviews by researching Petrus and understanding their values. We want to see how you can align your experience with their mission. Practise answering common interview questions and think about how you can showcase your leadership skills and experience with vulnerable populations.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. We love seeing candidates who are proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you that Service Manager position!
We think you need these skills to ace Service Manager in Oldham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in managing services for vulnerable people and how you meet the specific qualifications mentioned in the job description.
Showcase Your Leadership Skills: We want to see how you've led teams in the past! Share examples of how you've provided training, coaching, and support to staff and volunteers, as well as any successful improvement plans you've implemented.
Demonstrate Your Knowledge: Use your application to show off your understanding of the issues faced by homeless individuals, including mental health and addiction. This will help us see that you're not just qualified, but also passionate about the cause.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Regenda Group
✨Know Your Stuff
Make sure you brush up on the key issues faced by vulnerable people, especially in relation to homelessness. Familiarise yourself with the specific challenges around mental health, addiction, and isolation. This will show that you understand the sector and can relate to the service users.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve implemented improvement plans or provided training and support. Highlight your ability to manage budgets and resources effectively, as this is crucial for the Service Manager role.
✨Build Relationships
Be ready to discuss your experience in building partnerships across different sectors. Think of specific examples where you’ve collaborated with stakeholders or represented an organisation. This will demonstrate your ability to promote Petrus and work effectively with others.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since excellent communication skills are essential for this role, consider preparing a few key points about your experience reporting to boards or trustees. This will help you convey your ideas effectively during the interview.