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- Tasks: Support customers with housing services, repairs, and tenancy queries.
- Company: Community-focused housing organisation in Oldham.
- Benefits: Competitive salary, flexible working options, and generous annual leave.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong customer service skills and empathy for vulnerable clients.
The predicted salary is between 26139 - 26139 £ per year.
A community-focused housing organization in Oldham is seeking a Housing Assistant to provide essential support across various housing services. The role entails assisting customers with repairs, tenancy queries, and other concerns while ensuring accurate recording in CRM.
Ideal candidates will have strong customer service skills, relevant experience, and empathy for vulnerable clients.
This full-time position offers a competitive salary of £26,139 and comprehensive benefits, including flexible working options and generous annual leave.
Housing Support Specialist – Flexible & Learning Budget in Oldham employer: The Regenda Group
Contact Detail:
The Regenda Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Specialist – Flexible & Learning Budget in Oldham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting vulnerable clients. Show them you’re not just another candidate!
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Housing Support Specialist. This will help you feel more confident and articulate during interviews, showcasing your empathy and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it shows you’re genuinely interested in being part of our community-focused team.
We think you need these skills to ace Housing Support Specialist – Flexible & Learning Budget in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in housing support. We want to see how you can bring your unique background to the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for helping vulnerable clients and how you can contribute to our community-focused mission. Keep it personal and engaging.
Showcase Your Empathy: In your application, don’t forget to mention specific examples where you've demonstrated empathy and understanding in challenging situations. We value candidates who can connect with our clients on a personal level.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at The Regenda Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housing Support Specialist. Familiarise yourself with common housing issues and how to assist clients effectively. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Empathy
Since the role involves supporting vulnerable clients, be prepared to discuss situations where you've demonstrated empathy and understanding. Share specific examples from your past experiences that highlight your ability to connect with people and provide the support they need.
✨Brush Up on Customer Service Skills
Customer service is at the heart of this position. Think about times when you've gone above and beyond for a customer or resolved a tricky situation. Be ready to share these stories during the interview to illustrate your strong customer service skills.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to housing support and how they measure success. This not only shows your interest but also helps you determine if the company is the right fit for you.