Neighbourhood & Communities Team Leader in Liverpool

• Full-time (35 hours), part-time and flexible working patterns available
• Liverpool city centre office base, hybrid working
• Annual salary of £43,000 (FTE)
• Permanent role
• Proposed Interview Date: Friday 25th September

The role

If you’re passionate about making a real difference in people’s lives, this role puts you right at the heart of our sheltered and supported housing communities across Merseyside.

As our Neighbourhood & Communities Team Leader, you’ll drive the delivery of a high-quality, customer-focused housing management service that genuinely reflects the needs and voices of our residents.

You’ll take the lead on risk management, budget control, and performance improvement, ensuring our services remain safe, efficient, and responsive.

You’ll also play a key part in shaping our teams.

You’ll lead and support Independent Living Officers across 10 schemes, and manage our Supported Housing Officer, helping them deliver outstanding support to tenants who rely on our services.

This is a role for someone who thrives on responsibility, enjoys working with people, and is motivated by seeing communities flourish.

• The right fit
• You have a track record of building strong teams, motivating people, and bringing organisational values to life.
• You’re great with people and committed to delivering services that genuinely meet customer needs.
• You’ve managed staff in housing or a closely related field and understand what good service delivery looks like.
• You can communicate confidently, whether face-to-face or through clear, well-structured reports.
• You’re skilled at coordinating complex workloads, responding to changing demands, and keeping systems running smoothly.
• You can interpret and present complex information to support decision-making and drive improvement.
• You’re comfortable managing budgets and ensuring resources are used wisely.
• You’ve led teams to deliver high performance, service improvements, and strong outcomes.
• You’re flexible, calm under pressure, and experienced in leading teams through change.
• You’re committed to embedding equality, diversity, and inclusion in everything you do.
• You can turn strategic goals into practical plans and oversee delivery, evaluation, and continuous improvement.
• An Enhanced DBS check is required for this role.

Who We Are

Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire.

We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour.

We work in partnership with residents to scrutinise services and make sure we perform to a high standard.

Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

What We Offer

• A range of flexible working options.
• 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
• 6 additional days for volunteering.
• Up to 9% employer’s contribution to the pension scheme (match funded).
• £250 annual 'Live and Learn' allowance to spend on learning any new skill.
• Enhanced maternity, paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives.
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.
• "We regenerate places and create opportunities for people"

We welcome and encourage job applications from people of all backgrounds.

We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.

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