Functional Skills and Support Coach in Liverpool

Full-time (35 hours), part-time and flexible working patterns available. Permanent role. Salary: £28,709 (Full Time Equivalent). Liverpool city centre office base, travel to our skills centre.

The postholder will plan, deliver, and facilitate high-quality, engaging, and interactive Maths and English learning sessions, ensuring all learners are effectively supported in meeting the Maths and English requirements of their Functional Skills qualification pathways, including Stepping Stones to Functional Skills and Level 1 and Level 2 Functional Skills. You will provide robust teaching, learning, and assessment for learners who need to develop their Maths and English skills alongside their main vocational studies, undertaking regular reviews to monitor progress and remove barriers to achievement.

Programmes of learning will be well-structured, responsive, and inclusive, with teaching adapted to meet individual learner needs and promote sustained progress. Working as part of the Quality & Curriculum Team, you will offer informed guidance and signpost learners to appropriate internal and external support services where additional learning needs or neurodiversity, whether declared, emerging, or previously unidentified, may impact engagement or progression. This will ensure that every learner can participate fully and productively in their programme.

You will collaborate closely with delivery teams across Apprenticeships, ASF, Study Programme, and Skills Bootcamps to ensure that learners with additional learning needs are identified at the earliest opportunity. You will contribute to the planning and implementation of tailored support strategies and ensure that this support is maintained consistently throughout each learner’s programme. As part of this dual role you will also provide additional learning support in a group and 1:1 setting, which may include aspects such as study skills, pastoral support, or support with health and wellbeing.

Qualifications and Experience

• Passionate about supporting young people and adults to achieve their full potential, regardless of background or starting point.
• Experience working with individuals who are not in employment, education, or training.
• Required to undergo an enhanced DBS check.
• Demonstrable experience in a similar role.
• A-level qualification in Mathematics, English, or ICT.
• Ability to travel to various campus locations.
• Excellent written and verbal communication skills.
• Strong awareness and understanding of mental health issues.
• Relevant teaching qualification.
• TAQA Assessor Award or equivalent (desirable).
• Internal Quality Assurer award or equivalent (desirable).
• Experience working with and supporting SEND learners who have barriers to accessing and progressing on their programme.
• Strong understanding of neurodiversity and the ability to implement effective plans to support learners.
• Excellent negotiating, influencing, and problem-solving skills around logistical planning.
• Highly competent ICT skills, including Microsoft Office and web-based applications.
• Ability to produce and review complex information and documents to a high standard.
• Ability to support learners’ welfare and social well-being.
• Implement, record, review, and adapt support strategies throughout the learner journey.

Benefits

• Range of flexible working options.
• 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) plus 8 bank holidays.
• 6 additional days for volunteering.
• 5% employee contribution to the pension scheme.
• £250 annual ‘Live and Learn’ allowance to spend on learning new skills.
• Enhanced maternity, paternity, and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives.
• Wide variety of learning and development opportunities.
• Interest-free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

Equality and Diversity

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications.